o Research prospective accounts in assigned marketso Pursue qualified leads that result from researcho Develop necessary marketing, logistical and databased tools to communicate value package and execute on transactions from assigned marketso Secure agreements and dealso Drive quarterly growth in revenue, gross profit and material intakeo Participate in regular meetings at corporate headquarters in Oakland, Californiao Assist with any marketing initiatives handed down from the Vice President

o Manage customer relationships nationwide for all business segmentso Maintain customer account information through internal account management systemo Prospect and grow our procurement streams in new and current markets, in consort with junior buyerso Provide support to all adjacent departments as neededo Continue to manage all Operations and Logistics out of our Southern California warehouseo Participate in regular meetings at corporate headquarters in Oakland, Californiao Assist with any business development and marketing initiatives handed down from the Vice President

o Manage all customer accounts in any sales, acquisitions and logistics needs nationwideo Maintain customer account information through internal sales management system and statistically set customer servicing scheduleo Prospect and grow new customer relationships in consort with Acquisition Managerso Provide varying sales support to all adjacent departmentso Participate in regular meetings at corporate headquarterso Assist with product branding and marketing

o Generate and service new customers with sales calls, parts collection and follow up to ensure customer satisfaction.o Services existing customers with parts collections and follow up to ensure customer satisfactiono Use customer management system to maintain all customer and opportunity information while leading the company in best practices of productivity tools.o Participate in regular meetings at corporate headquarterso Identify and manage aggregation facility and generate logistics processes for getting parts moved between customers and corporateo Assist with product branding and marketingo Educate our core market to grow our customer network

o Process both inbound and outbound orders for multiple customers in 3PL warehouseo Manage shipping window and daily inbound/outbound scheduleo Manage customer and logistical needs through extensive use of excel, e-mail and conference calls to assure efficiency in order processing and communication between customer and warehouseo Created and implemented new standard operating procedures pertaining to inbound and outbound order managemento Maintain customer inventory accuracies through WMS systemo Manage physical inventories and cycle counts as neededo Worked various special projects for both startup and preexisting accounts o Improving daily operations through use of 5S methodologyo Forecasting, tracking and billing monthly revenue for the facility

o Shipped & Received units for both vendor repair and returns to expedite third party repairo Maintained contact per standard operating processes with both Customer & Vendor regarding updates, tracking information and expediting needso Filed and disposed of sensitive customer information for customer protectiono Performed weekly inventory cycle counts to maintain up to date warehouse inventoryo Asset Recovery responsibilities included identifying and removing recycled units from Inventory through third parties to avoid inventory variances using various hydraulic machineso Monitored Asset Recovery Inventory through extensive use of Excel & Outlook to avoid shrink, aging customer units & helping to decrease repair turn timeso Performed bi-weekly inventory scans of asset recovery area & daily scans of specific computer units to aid in house reclamation processeso Shipped & Received customer and store product for efficiency in product turn timeo Researched inventory variances to ensure accuracy in warehouse inventory

o Developed new standard operating processes for vendor returns and updated standard operating processes for vendor purchasing process building efficiencyo Reconciled monthly expense reports with invoices and processing monthly reconciliation report to ensure balanced Bulk Warehouse budgeto Maintained rolling obsolescence report and arranged for obsolete inventory to be returned to Corporate/Vendors to avoid shrink and dead inventory penaltieso Communicated the yearly return schedule with leadership from eleven dealershipso Monitored and maintained functional inventory levels for eleven Southern California truck and trailer dealershipso Placed part orders for corporate & vendors direct shipments for both Bulk Warehouse and dealerships to ensure customer satisfaction with part orders and purchaseso Maintained functional inventory levels for Bulk Warehouse through extensive use of Excel, Word & Outlook to fulfill dealership stock orders