Robert Huff Email & Phone Number

San Antonio, Texas, United States

Customer service and store operations

Savannah, Georgia

Momentum rides/transportation

Savannah, Georgia

Manage total store level operations, including staff hiring, training, evaluation and work schedules.Handle budget planning and tracking, accounting and payroll. Coordinate inventory control, receiving; merchandising (plan-o-grams) and store maintenance.Interface directly with customers to provide assistance and resolve problems.Supervise product inventory; verify quantity and quality of products received.

Managed day-to-day store operations by ensuring all company policies/procedures are followed and that store wage and sales goals as well as operational expenses are controlled or met, as applicable. Maintained proper inventory controls, facilitate inventory transaction. Ensured adequate staffing at all times, by appropriately scheduling staff based on business trend and making any necessary seasonal adjustments, within wage goal/budget. Developed all employees by training in the following: product knowledge, brand recognition, customer service standards, sales standards, merchandising standards and all company policies/procedures. Responsible for assigned Store exceeding comp sales (where applicable) and sales plan by training and coaching employees to focus on increased multiple pair selling in each multiple location. Supervised employees by enforcing policies/procedures by documenting disciplinary actions, performance evaluations, and reporting incidents to Human Resources and Management regarding any violations of company policies/procedures and preparing related documentation. Ensured store’s visual standards are met at all times by ensuring the proper mix and proper depth in key SKU’s and by identifying store’s needs by using and analyzing vendor sales reports and/or altering sales floor layouts (displays) and making recommendations to DM.

Hands on all aspects of daily operations of areas largest collision repair facility.Supervise and train eleven body and paint technicians in daily job assignments, ensuring attention to detail to meet delivery deadlines and quality standards. Provide on-the-job training, schedule and assign jobs, and evaluate technician performance.Handle customer inquiries and troubleshooting: communicate with technicians and insurance companies to resolve problems with speed and accuracy.Order parts/supplies and manage inventory levels.Write estimates for customers; work closely with insurance appraisers to process claims.Process all daily cash, including cash reconciliations and bank-deposit preparation.

Sports Nutrition, Personal Training/Nutrition

Diploma, Academics