With over 10 ++years of professional work in multi-working environments, including 4 years in a senior leadership role, I am an experienced and versatile general manager, operations and business development leader, and integrated facility management (IFM) expert. I have a proven track record of managing CBRE Global Workplaces Solution (GWS) business in Vietnam, delivering industry-leading IFM, project management, technical services, transaction and portfolio, and consultant services that drive bottom-line impact and streamlined workplaces across all asset types.As the former country general manager of CBRE GWS Vietnam, I was fully accountable for the full P/L, market-leading and development, and operational excellence of the business. I led and supported a diverse and high-performing team of account leads, functional managers, and service providers, ensuring customer satisfaction, quality standards, and compliance. I also leveraged my strong communication, negotiation, and problem-solving skills to secure new business opportunities, build strategic partnerships, and manage key stakeholder relationships. I am passionate about delivering innovative and customer-centric solutions that create value and enhance performance for the clients and the organization.