Robert Barker Email & Phone Number

Tampa, FL, US

Des Moines, Iowa, US

• Landus Cooperative is a farmer-owned agricultural cooperative, with 600 full-time employees at locations in more than 60 communities, sixth largest licensed grain storage in the United States and approximately 7,000.
• Launched a business transformation project including the selection of a new ERP system (Microsoft Dynamics 365) and the completion of joint process designs.
• Implemented customer relationship management (Microsoft Dynamics 365 CRM) contact management, activity tracking, and service management.
• Championed new customer digital experience. Delivered a new grower web-based and mobile app experience.
• Completed the first two phases of our data warehouse strategy enabling CRM and new customer digital experience. Started business intelligence journey with select KPIs, data visualization, and broader datasets.
• Begun cybersecurity transformation by implementing user awareness and training, performed third-party assessments with dark web exploration, upgraded vital technologies, and launched new detection and prevention.

Assisting companies in technology leadership, strategic planning, organizational design, architecture, solution delivery, operational excellence, and much more while seeking the next great company to partner with in achieving extraordinarily business outcomes through technology.

US

• Ingram Barge Company is a privately held North America marine transportation and logistics company with 2,600 associates, 140 towboats (floating offices), 4,500 barges, and 14 shore-side facilities along the inland.
• Implemented a business intelligence strategy, company-wide KPIs, and technology stack
• Improved customer satisfaction (Net Promoter Score 90+)
• Modernized a customer facing system utilizing a mobile first approach
• Built a customer-driven cyber security program and exploration of the dark web
• Christening of the M/V Robert J. Barker (5000 HP twin screw towboat)

Milwaukee, Wisconsin, US

• The Manitowoc Company, Inc. crane division is a global industry leader in lift solutions and aftermarket services with manufacturing, distribution, and facilities in 20 countries. Manitowoc is recognized as one of the.
• Launched a new commercial web-based telematics solution
• Established service management program improving customer satisfaction
• Delivered $17,000,000 in investment-generated savings over three years by directing and implementing value-added technology investments through delivery of 160 projects

Dearborn, Michigan, US

• Ford Motor Company is an innovative Top 10 Fortune 500 global automotive company. As a car aficionado, it was an exciting place to work, great place to learn the automotive industry, and apply leading edge.
• Executed customer-driven Six Sigma Green Belt project identifying root cause of major product issue, resulting in a cost savings of $2M.
• Developed an e-commerce application enabling Lean supply chain replenishment, yielding ROI of 292% within one year.
• Executed $68M technology program that raised the company’s manufacturing competitiveness by increasing productivity and reducing process waste, resulting in a cost savings of $80M.
• Built a subscription-based messaging information bus used for Lean supply chain replenishment.
• Designed and developed a strategy for performing high-volume data collection. Deployed over 800 data collectors across 16 countries.