Consistently delivering exceptional customer service across two major high-street stores in Lincoln and York, with part-time work in Lincoln alongside my studies and full-time in York over the summer breaks, with the goal of creating the ultimate shopping experience for every customer.Proficient in collaborating within large teams, actively engaging in effective communication and making valuable contributions to foster a positive work atmosphere. Improving customers shopping experience by utilising comprehensive product knowledge to answer and provide recommendations that lead to increased sales revenue and 97%+ customer satisfaction rate.Confidently able to navigate and utilise company systems and devices to ensure smooth daily operations, and participated in precise stock counts contributing to enhanced inventory accuracy.

Conducting in-depth research and producing a equity research reports for a multiple FTSE100 companies, involving fundamental analysis, risk assessment, accurate forecasting, and formulating a compelling investment rationale.

Representing the department of accounting, finance and economics at open day and offer-holder day events, communicating and engaging with prospective students providing insightful information.

Provided outstanding customer service by ensuring a welcoming atmosphere, addressing customers promptly and fulfilling needs efficiently.Demonstrated exceptional time management skills in a fast-paced cafe environment, efficiently handling tasks and performing effectively under-pressure with composure, accuracy, and professionalism.