Senior Vice President & General Manager - Global Head Of Customer Identity, Fraud, Risk & Compliance
CurrentAs SVP GM, I have complete P&L responsibility. I am accountable for setting strategic priorities and realizing execution of the plan overseeing a matrix organization of 475 FTE. The objective revolved around transforming this single-product business unit to address a number of fraud related market problems. At the time of TransUnion’s acquisition, this unit had revenues of $175M and EBITDA of 48%.• Transformed a business with a single product and revenues of $65M to realize a high-growth business unit with more than a half dozen solutions with revenues of $175M in four years. ARR grew in this same period at a 36% CAGR• Innovated six new solutions that addressed identity verification and fraud detection within digital and telephony channels of firms in the financial services, ecommerce, and healthcare sectors. These offerings drove organic growth of $70M in four years.• Expanded the sales organization resulting in bookings growth at a 22% CAGR for three years• Transformed the marketing and demand generation processes, resulting in 2X growth in marketing funnel opportunities with a 32% improvement in lead conversion.• Worked collaboratively with board and private equity partners to foster introductions with technology vendors that developed into strategic partners. These partnerships shortened ‘signature-to-revenue’ cycles by 40%.