Robert J Navarrette

Robert J Navarrette Email and Phone Number

Senior IT Engineer @ Altus Group | SharePoint, Teams, Azure, Power Platform
Robert J Navarrette's Location
Loveland, Colorado, United States, United States
Robert J Navarrette's Contact Details

Robert J Navarrette personal email

n/a
About Robert J Navarrette

I am a friendly IT guy (as evidenced by my 27 endorsements), I bring to the table a cumulative experience of over 25 years in both hard and soft IT skills. My journey began with selling technology and hardware, and expanded to project management, architecture, implementation, and support for global organizations with over 100,000 employees. I’m your reliable resource for exceptional customer service, business insight, and a fervor for technology 🤓. My career path led me to earn a degree in Information Technology with a major in IT Security, and to continue leveraging my interpersonal skills in planning, deploying, implementing, and supporting a variety of IT systems. Here is some more detail: -Experienced Senior IT Systems Administration-Communications Consultant -Honest-Hardworking-Creative problem solver -Team Player-Skilled in Collaboration Solutions -SharePoint-Microsoft Teams -Microsoft 365 tenant administration-Zoom admin-Ring Central admin -Network Design-Network troubleshooting-Root cause analysis-Incident Management | Access Management | ITIL practices-Video Conferencing admin (Teams Rooms)-IT Security Bachelor’s degree focused on Information Technology from University of Phoenix

Robert J Navarrette's Current Company Details

Senior IT Engineer @ Altus Group | SharePoint, Teams, Azure, Power Platform
Robert J Navarrette Work Experience Details
  • Altus Group
    Senior It Operations Engineer, Sharepoint And Collaboration
    Altus Group Jul 2022 - Feb 2024
    Toronto, Ontario, Ca
    Lead as Senior IT Systems Administrator and Service Owner for Altus, managing SaaS platforms for 3,000-employee company. Orchestrated enterprise application design, architecture planning, and rollout, including SharePoint, Microsoft Teams, Azure Active Directory, Ring Central, Power Platform, and disaster recovery systems. Executed service improvements using ITIL change management best practices. Provided technical direction and delegated troubleshooting responsibilities while delivering frontline IT team training.● Spearheaded the rollout of 60 Microsoft Teams conference rooms, resulting in a 30% increase in team productivity● Established advanced remote updates and mitigations that reduced technical issues by 95% for Teams conference rooms● Collaborated with IT Architect, IT Ops Manager, and IT leadership to develop and execute strategic roadmaps● Administered Ring Central telephony phone system engineering support ● Managed implementation of multiple IT service ownership documentation run books● Executed ShareGate migrations and oversaw recovery of significant incident service interruptions● Cooperated with internal business units to execute SharePoint best practices, including design, architecture, migrations, and training● Applied Ring Central telephony door phones and coordinated decommission/cleanup of company-wide SharePoint sites
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  • Koniag Government Services
    Senior Sharepoint Developer Lead
    Koniag Government Services Nov 2020 - Jul 2022
    Chantilly, Virginia, Us
    Lead Microsoft 365 Solution Architect for Office of the Chief of Information Officer Enterprise Network Services. Primary role consists of internal and external development and consultant for Koniag internal and client USDA. Accomplishing modern day solutions to modern day opportunities resulting in increased employee engagement and experience throughout the enterprise. -Corporate Trainer -IT Developer / Programmer -IT Business Analysis / Support Key accomplishments and projects include: EA Automation for Timecard reminders Implemented Koniag SharePoint Global Term SetMicrosoft 365 Teams and SharePoint Training for MarketingMicrosoft Teams corporate update channel / training SMEUser Resource Center ENS Offboarding and Onboarding sections Enabled enterprise government Team’s connectors. ShareGate migrations Employee engagement Pet Photo submission Modern Employee Experience presentation to Branch USDA Chiefs Launch and maintain ShareGate server Microsoft 365 governance and best recommend practice Document Library Metadata improvements Implement first time Power Automate automation of document approvals Team Calendar Microsoft 365 message center automation Power Apps development
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  • Hach
    Senior It Systems And Sharepoint Manager
    Hach Oct 2019 - Nov 2020
    Loveland, Colorado, Us
    Manager supporting 14 senior IT System Admins and Senior IT Systems admin over on-premises servers and Microsoft 365. Accomplishing improved business productivity and efficiency, improved collaboration, and huge business cost savings. Focusing on Microsoft Teams training and infrastructure deployment, SharePoint modern solution architecture, migrations, and modernizing / automating the Water Platform digital space around the globe.
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  • Vaisala
    It Service Desk Analyst
    Vaisala Mar 2016 - Oct 2019
    Vantaa, Fi
    Desktop and applications system administrator support for the Vaisala global enterprise. Providing technical user support to internal personnel on new software deployment, systems, and software applications support. Providing support for PC/laptop, mobile hardware, software, active directory administration, group enterprise applications, incident and problem management, user accounts and access rights management, desktop imaging, patch management, Windows system administration, IT infrastructure monitoring, data backup operations, local support for global IT deployments, maintain Group IT standards, processes and procedures are developed and supported.Key accomplishments and projects include:• Multiple new roles undertaken: Office 365 SME, Problem Manager, SharePoint Administrator• Launched and administered SharePoint 365 Online as company Intranet• Developed and launched multiple SharePoint web-pages, automated workflows, and PowerApps• Maintained and developed standard operating procedures for Group IT • Raspberry Pi IT office integration for user and Internal IT training• Achieved team goal of 99.5% availability for operational environment
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  • Vaisala
    Help Desk & Network Technician
    Vaisala Jun 2013 - Mar 2016
    Vantaa, Fi
    Help Desk & Network TechnicianSystem administrator and technical support for Vaisala’s Network control center 24/7/365 operations supporting and monitoring global sensor networks. The sensor networks require using Linux system administration, networking with TCP/IP communications, problem solving and analytical processing, report writing and documentation (ISO 9001: 2008), and maintaining servers to support multiple end users such as: internal stakeholders and external customers for ERG, lighting, meteorology, and transportation day- to- day while ensuring excellent customer satisfaction.Key accomplishments and project include:• Technical support project manager for Triton support monitoring • Hosted technical support Triton overview presentation webinar to EVP group• Hosted Oracle EBS training webinar for Trion ERG group• Vintra article honorable mention (SER Migration of Triton Monitoring from RIV to TUX office) • Technical report writing and procedures creation and escalation paths defined• Built and developed LAMP server / web applications used for daily operation• Vaisala FIT team leader• 99.98% annual datacenter up-time• Networked control center room with cat6 cabling. • Wall mounted HD TV’s used daily operations• Performed and assisted engineers with multiple datacenter maintenance including troubleshooting/ repairing cisco routers and installing server racks• Setup up mobile devices and tablets for daily operations use
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  • The Bridge Christian Church
    Director
    The Bridge Christian Church 2007 - Mar 2016
    Volunteer position managing and coordinating fast paced live production crew through excellent communication skills and ability to work with a diverse group of people. Responsible for live video images that displays on theater screens for a live audience including a live simulcast to other remote locations, and those at home watching the live recorded DVD. Achieved consecutive perfect production feedback that requires use of computer software programs and directors switchboard in addition to this fast pace, multi-talented, and multi-task volunteer position.• Skilled in working with Tri caster studio• Experienced with mx pro board
  • Royal Buick, Gmc, Cadillac
    Sales Counselor
    Royal Buick, Gmc, Cadillac Jan 2013 - Jun 2013
    Removing the barriers to great vehicle purchase experiences through fast, fair, simple world class friendly service. Earning and building trust, loyalty, and long term professional customer relationships. • Achieved the stringent requirement of 100% customer satisfaction index by eliciting customer needs, educating the customer and building the value of the product and dealership.• Received consistent praise from customers on new car customer satisfaction surveys for extraordinary product knowledge and customer service.• Ranked in the top three of the sales team and outperformed other new hires. Consistently win weekly sales competitions.• Receive high praise and recognition for outstanding participation in a Tucson Conquistadores Foundation charity event.
  • Full Time Student
    Project Manager
    Full Time Student May 2010 - May 2013
    I specialize in working on projects that are on time and leading a team solving technical problems while providing solutions for customers. I have extensive experience in customer service, sales, telecommunications installation, and information technology (IT) skills. I'm looking for a position in IT that is dynamic, rewarding, and a challenging career opportunity.
  • Centurylink
    Sales Representative
    Centurylink Feb 2010 - Sep 2012
    Monroe, La, Us
    Built loyalty through eliciting the needs of customers and presenting the appropriate CenturyLink product or service. Assisted store manager with store presentation, marketing execution, inventory management, loss prevention, risk management and daily operational cost control.
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  • Channel Choice Tv
    Sales Representative
    Channel Choice Tv Sep 2008 - Feb 2010
    Tucson, Az, Us
    Delivered superior customer service though expert knowledge of Qwest, DirecTV and Dish Network products, pricing and billing procedures.
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  • Comcast Cable
    Installations Technician
    Comcast Cable Jun 2008 - Aug 2008
    Philadelphia, Pa, Us
    Provided customer service and performed installations, reconnections, additions and changes to high speed internet, telephone and video services.
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  • Directv
    Installer And Service Technician
    Directv Nov 2006 - Jun 2008
    El Segundo, Ca, Us
    Ensured professional installation and integrated DirecTV satellite systems and telephone services by thoroughly reviewing installation orders and preparing proper equipment and tools.
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  • Dish Network
    Sales And Installation
    Dish Network Nov 2004 - Nov 2006
    Englewood, Co, Us
    Independent outside sales technician generating all sales and performing satellite TV installations.
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Robert J Navarrette Skills

Telecommunications Visio Customer Service Sales Technical Support Team Leadership Team Building Crm Customer Satisfaction Network Administration Information Technology Software Installation Databases Team Management Windows Linux Ms Project Public Speaking Sql Cross Functional Team Leadership Time Management Html Lan Wan Css Java Motivational Speaking Fiber Optics Wan Microsoft Project Unix Volunteer Management Technical Presentations Persuasive Presentations Team Oriented Written And Oral Presentation Skills System Administration Networking Leadership Troubleshooting Microsoft Visio Cross Promotions Team Problem Solving Project Management Program Management Security Cybersecurity Projects Installation Microsoft Word Microsoft Excel Microsoft Powerpoint Microsoft Access Dsl Presentations Sales Presentations Powerpoint Access

Robert J Navarrette Education Details

  • University Of Phoenix
    University Of Phoenix
    Information Technology

Frequently Asked Questions about Robert J Navarrette

What is Robert J Navarrette's role at the current company?

Robert J Navarrette's current role is Senior IT Engineer @ Altus Group | SharePoint, Teams, Azure, Power Platform.

What is Robert J Navarrette's email address?

Robert J Navarrette's email address is rn****@****ach.com

What schools did Robert J Navarrette attend?

Robert J Navarrette attended University Of Phoenix.

What skills is Robert J Navarrette known for?

Robert J Navarrette has skills like Telecommunications, Visio, Customer Service, Sales, Technical Support, Team Leadership, Team Building, Crm, Customer Satisfaction, Network Administration, Information Technology, Software Installation.

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