Robert Russell Email & Phone Number

Toronto, Ontario, Canada

Responsible for Value Stream process design and improvement in Line Maintenance, Planning, Logistics.-Developed strategy and oversaw projects for improving effectiveness, reducing costs,achieving Continuous Improvement culture change.-Utilized my Lean Six Sigma, Organizational Effectiveness, Program/Project Management, Coaching and Change Management skills.-Designed, analyzed statistical study aimed at improving adherence to regulatory compliance requirements.-Built and commenced execution of roadmap to achieve front-line ownership of quality-Coordinated program status communications with executive leadership team.

Toronto, Ontario, Canada

Responsible for leading central Lean Six Sigma Deployment serving RBC Retail and Commercial Banking Operations, Insurance Operations, including Finance and Legal support functions.-Successfully developed, launched LSS deployment model, including management and delivery of Green, Black Belt and Lean Practitioner training. Development and administering of RBC certification protocols.-Effective utilization of LSS teaching, facilitation and project coaching skills.-Built strong relationships and sustained communications with all stakeholder groups.-Achieved successful ground-breaking application of LSS in several unique environments.

Caribbean Region

Role responsible for process design and improvement supporting operations transformation across geographically and culturally diverse Caribbean Region.-Designed and successful implementation of LSS deployment model across region.-Delivered LSS Green and Black Belt, Lean Practitioner training, managed coaching and certification activities.-Effective application of data analytics to systems performance, customer satisfaction data and banking security projects.-Developed and successfully implemented operations manager performance improvement coaching program.-Effective facilitation of multiple Kaizen events contributing to a Continuous Improvement culture, improved process performance, employee skillsets and job satisfaction scores.

Toronto

Responsible for managing and re-designing QA program, recruiting instructors, developing classroom and distance courses in QA and applied statistics.Taught most QA and statistics courses to a diverse population of students in QA and Environmental Engineering programs.

Master Of Science (Msc), Applied Statistics

Bachelor Of Applied Science (Basc), Mechanical Engineering