Robert J Sala Email & Phone Number

New York, Ny, Us

Newark, New Jersey, Us

Global role leading all aspects of technology infrastructure and operations, for all of Prudential's businesses and functions. Oversee cloud engineering and enablement with multiple hyper-scalers, and operation of multiple Tier 4 co-located data centers. Accountable for all DevSecOps, Security Services, Global Network, Call Center, and End User computing capabilities, ensuring seamless operations for over 40,000 end-users and nearly 2,000 business applications deployed across diverse business verticals including asset management, insurance, and retirement services, operating in key markets including North America, Brazil, Japan, Western Europe, and India.

Newark, New Jersey, Us

Newark, New Jersey, Us

Accountable for governing and modernizing technology architecture worldwide. Created and led a new, centralized Architecture function supporting all of the firm’s businesses and functions. Specific scope included Enterprise Architecture, Business Architecture, Solutions Architecture, Infrastructure Architecture, Security Architecture and Data Architecture. 👉 Directed the development of technology principles, standards, and patterns, and governed solutions designed and implemented by CIO teams in each business line.

Newark, New Jersey, Us

Led the Technology workstream for a firm-wide, multi-year transformation program at Prudential. Scope included transformation of all technology organizations at the firm, including 2000+ employees, 6000+ consultants, and more than $2B in technology spend.👉Designed and implemented a plan to reduce global spending on technology capabilities by more than 20% ($400M+) while maintaining or improving capabilities and levels of service to businesses and functions. 👉Results achieved by increasing organizational spans and reducing layers, renegotiating key contracts to capitalize on global scale, reducing legacy systems and technical debt to reduce run rate expenses, and upskilling employees to increase productivity.

Newark, New Jersey, Us

Led multi-business-unit transformation, driving technology alignment with business strategy, and implementing digital enablement, customer experience, and automation strategies. Oversaw the IT Strategy, Architecture, DevOps, and Innovation & Emerging Technology teams serving all retail insurance businesses.👉Designed new Technology organization, developed corresponding 3-year technology strategy, and managed transitions from multiple legacy teams into the new model. 👉Enabled digital enablement and automation efforts by forming new, world-class full stack engineering teams.

Newark, New Jersey, Us

Held multiple positions, leading multiple teams and initiatives supporting Prudential's Annuities line of business, including:👉 IT operations👉 Business engagement and program management👉 IT Program Management

New York, Ny, Us

Hartford, Ct, Us

Transformed The Hartford’s Client, Network, and Output Services organization (CNOS), aligning all teams and functions with the processes, tools, best practices, service levels and financial recovery methods / rate cards used by commercial infrastructure service providers. Scope included the work of 500 employees and $130M in expense, spanning the firm's End User Computing, IT Helpdesk, Network Engineering and Support, and IT Security administration functions globally. Scope also included the firm’s centralized output / print facilities supporting all service center and back office operations for all lines of business. 👉 Worked directly with The Hartford’s Global CIO to help identify, cost-justify, and drive consolidation of decentralized IT organizations across The Hartford’s Life, P&C and Corporate application development & maintenance and infrastructure organizations. 👉 Responsible for a diverse portfolio of IT investment projects to help drive the transformation, including implementation of The Hartford’s going-forward Unified Communications platform, Total Workforce initiative, Universal ID capability, and Identity and Access Management program

Hartford, Ct, Us

Led multiple teams and strategic initiatives across The Hartford's global infrastructure and technology operations organization, driving operational efficiency and alignment with business strategy.👉 Led the creation of a centralized infrastructure and technology operations organization supporting all businesses and functions👉 Led the Enterprise Network Operations Center and IT Shared Services Call Center organizations. Implemented a nationwide, distributed call center model and new network engineering and support structure; achieved significant performance improvements, including a 15% annual cost reduction, reduction of call wait times by 70%, and improvement of network uptimes to 99.99%👉 Managed all facets of the annual Infrastructure & operations forecasting and budgeting process including all infrastructure services and $250M in expenses. Also implemented the company's first centralized IT demand management process, constantly aligning ongoing technology spend to the firm's highest priorities

Dublin 2, Ie

Technology Competency group developer, architect and leader on a number of large-scale application development and M&A projects in the Pharmaceutical Industry which spanned financial, clinical, regulatory and drug safety business capabilities.👉Progressed rapidly from analyst to manager.