Robert J. Wilker Email & Phone Number

Rochester, Mi, Us

Rochester, Mi, Us

Rochester, Mi, Us

Lansing, Michigan, Us

Southfield, Mi, Us

Defined organizational strategy for understanding the voice of the customer and improving consumer sentiment. Directed the development and management of consumer facing products at Credit Acceptance (NASDAQ:CACC).

London, Gb

Directed the annual global technology program for EY’s Advisory Risk organization with responsibility for managing the portfolio, team and delivery of all technology investments. Focused on allocating investment budget and facilitating end-to-end delivery of innovative leading class tools and enablers that allow our practitioners to improve the efficiency and quality of the services they provide to our clients.

London, Gb

Led development of EY’s global risk data analytics platform with embedded artificial intelligence / machine learning functionality. Directed the Scaled Agile Framework (SAFe) activities within the end-to-end product management lifecycle from ideation, to design and build, through deployment and activation.

London, Gb

Directed the technology innovation and implementation work streams for the global Internal Audit (IA) organization by developing strategies for identifying and delivering leading class tools and enablers for our client serving IA practice. Develop plan that includes enablement, technical solution training and best practices.

London, Gb

Supervised the cross functional innovation team, as well as led the Advisory innovation team, in the agile software development process to conceptualize and build a more quality-conscious, efficient and relevant global audit application in use by over 100,000 client serving professionals.

London, Gb

Provided active support to clients across a broad range of risk areas including compliance, financial, operational and strategic risk in designing and deploying appropriate systems, resources, and controls to mitigate, minimize or manage organizational risk.

London, Gb

Execute a top-down approach to assessing clients’ IT security program across all domains of Cyber Program Management framework. Upon conclusion of assessment, benchmarking the results against leading practice and develop prioritized security recommendations for the future state of their IT security program.

London, Gb

Critically evaluated client technology risk environment, including external audit execution, internal audit support, and various compliance/assessment services. Provided significant help and support to senior professionals to review a corporation's internal controls and procedures.

Executed strategic planning and operational efforts resulting in rapid market share growth in the local advertising market. Through optimization of day-to-day operations and growth channels, was able to grow a startup organization to the #3 daily update e-commerce marketplace in St. Louis.

Effective technical project manager for customer acquisitions, application rollouts, and network and system upgrades. Effectively supported 100+ servers in a 24x7 medical environment where near 100% availability is critical.

Master Of Business Administration (Mba), Business Administration And Management, General

Bachelor’S Degree, Computer Engineering