10+ years of experience leading organizations to success by achieving high value return on strategic products and initiatives. Hypothesis oriented, customer-centric advocate with the goal of increasing customer satisfaction while positively impacting the company’s revenue growth and other goals. Results driven approach with an exceptional track record of streamlining processes and leading teams towards maximum potential. Possesses an in-depth understanding of emerging trends and their commercial applications; and has a passion for developing innovative solutions for complex problems.
-
Chief Operating OfficerCpa Crossings Dec 2024 - PresentRochester, Mi, Us -
Chief Partnership OfficerCpa Crossings May 2024 - Dec 2024Rochester, Mi, Us
-
Vice PresidentCpa Crossings May 2023 - May 2024Rochester, Mi, Us
-
FounderLansing Shuffle Jan 2023 - PresentLansing, Michigan, Us -
Director, Program & Product ManagementCredit Acceptance Feb 2019 - May 2023Southfield, Mi, UsDefined organizational strategy for understanding the voice of the customer and improving consumer sentiment. Directed the development and management of consumer facing products at Credit Acceptance (NASDAQ:CACC). -
Program DirectorEy Aug 2017 - Feb 2019London, GbDirected the annual global technology program for EY’s Advisory Risk organization with responsibility for managing the portfolio, team and delivery of all technology investments. Focused on allocating investment budget and facilitating end-to-end delivery of innovative leading class tools and enablers that allow our practitioners to improve the efficiency and quality of the services they provide to our clients. -
Senior Product ManagerEy Jun 2016 - Aug 2017London, GbLed development of EY’s global risk data analytics platform with embedded artificial intelligence / machine learning functionality. Directed the Scaled Agile Framework (SAFe) activities within the end-to-end product management lifecycle from ideation, to design and build, through deployment and activation.
-
Senior Manager; Internal Audit Technology LeadEy Mar 2014 - Jun 2016London, GbDirected the technology innovation and implementation work streams for the global Internal Audit (IA) organization by developing strategies for identifying and delivering leading class tools and enablers for our client serving IA practice. Develop plan that includes enablement, technical solution training and best practices.
-
Product ManagerEy Dec 2012 - Mar 2014London, GbSupervised the cross functional innovation team, as well as led the Advisory innovation team, in the agile software development process to conceptualize and build a more quality-conscious, efficient and relevant global audit application in use by over 100,000 client serving professionals.
-
Manager; Risk Advisory ServicesEy Oct 2011 - Dec 2012London, GbProvided active support to clients across a broad range of risk areas including compliance, financial, operational and strategic risk in designing and deploying appropriate systems, resources, and controls to mitigate, minimize or manage organizational risk.
-
Senior Information Security ConsultantEy Oct 2008 - Oct 2011London, GbExecute a top-down approach to assessing clients’ IT security program across all domains of Cyber Program Management framework. Upon conclusion of assessment, benchmarking the results against leading practice and develop prioritized security recommendations for the future state of their IT security program.
-
It Audit SpecialistEy Jul 2007 - Oct 2008London, GbCritically evaluated client technology risk environment, including external audit execution, internal audit support, and various compliance/assessment services. Provided significant help and support to senior professionals to review a corporation's internal controls and procedures.
-
Co-FounderCity Steal Jul 2009 - Jun 2010Executed strategic planning and operational efforts resulting in rapid market share growth in the local advertising market. Through optimization of day-to-day operations and growth channels, was able to grow a startup organization to the #3 daily update e-commerce marketplace in St. Louis. -
System EngineerCaretech Solutions Jun 2004 - Dec 2007Effective technical project manager for customer acquisitions, application rollouts, and network and system upgrades. Effectively supported 100+ servers in a 24x7 medical environment where near 100% availability is critical.
-
Network EngineerPinnacle Tech Usa Oct 2003 - Jun 2004
Robert J. Wilker Education Details
-
Saint Louis UniversityGeneral -
Michigan State UniversityComputer Engineering
Frequently Asked Questions about Robert J. Wilker
What company does Robert J. Wilker work for?
Robert J. Wilker works for Cpa Crossings
What is Robert J. Wilker's role at the current company?
Robert J. Wilker's current role is Innovation | Strategy | Partnerships.
What schools did Robert J. Wilker attend?
Robert J. Wilker attended Saint Louis University, Michigan State University.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial