Leadership of the learning and development IBM Badge Program for Cognitive HR Engagement and Solution Delivery; identification of the analytics to measure, monitor, and improve key learning outcomes.Creation of Learning and Development vignettes, assets, and personas to communicate the relevant application of workforce transformation initiatives, client journeys and experiences, and affiliated business-to-business sales collateral.Presentation and training for client-centered solutions and services including: IBM Watson Talent Frameworks, IBM Watson Talent Insights, IBM Watson Career Coach, IBM Watson Candidate Assistant, and IBM Watson Recruitment. Each of these platforms maintain a focus on Artificial Intelligence and Machine Learning. Championship and statistical evaluation of Diversity, Equity, and Inclusion initiatives within the framework of Adverse Impact Analysis and IBM Watson Recruitment. Full technical sales support, operational consultation, and execution of strategic HR business transformation methods to deliver business solutions, technical services, and a digital HR ecosystem to large-scale clients.Illumination of quantitative analytics, inferential statistics, and qualitative sentiment analysis to create data visualizations and inform workforce planning, strategic talent investments, and operational efficiency through IBM Watson Talent Insights; narrative storytelling through congruent use cases and technical applications. Technical project management and facilitation of Agile and Waterfall project management methodologies to solve business challenges through AI-Driven Talent Acquisition, Virtual Agents, and Platform Analytics, including User Acceptance Testing, Quantitative Metrics, Data Validation, and Technical Issue Resolution.Collaboration with software engineers, technical project managers, and subject matter experts throughout the United States, India, Costa Rica, Brazil, Canada, the United Kingdom, and the Philippines.

Organizational consulting and predictive statistical modeling leading to the successful achievement of competitive business results and increased fiscal efficiency within large-scale retail and service firms. Development and implementation of customized organizational methods to identify, retain, enrich key and emerging talent in reflection of established organizational competencies and key performance drivers.Facilitation of Diversity, Equity, and Inclusion programmatic development and leadership training within the framework of Talent Acquisition, Succession Planning, and Performance Management in client-service firms. Advanced quantitative assessment of organizational data to identify key statistical relationships and drivers of performance as aligned with strategic goals and mission-centered business initiatives; clear succinct, and relevant communication of quantitative and qualitative results to diverse executive teams.Strategic collaboration with Information Technology leadership teams to ensure the seamless execution of organizational assessments and affiliated organizational development communication.

Full-scale classroom leadership, curricula implementation, classroom engagement, pedagogical instruction, content application, outcome assessment, and learning evaluation. Chair and committee member for Doctoral Dissertations.International Presentation:Korea Institute of Public Administration and the Research Institute for Coexistence and Collaboration at Korea National Open University (2013 – Seoul, Korea) Organizational conflict, system development, and collaborative learning: Synthesizing the richness of indigenous Eastern practices and the application of Western perspectives. Courses Instructed:CARM 5040 - Communication Dynamics in Dispute Resolution: The Human FactorCARM 6000 - Organizational Conflict: Theory and PracticeCARD 6140 - Facilitation Theory and PracticeCARD 6613 - Arbitration Theory and Practice CARD 6639 - Organizational Conflict Intervention CARD 7020 - Systems Design: History and Contemporary Practice CARD 7040 - Theories of Conflict and Conflict Resolution I CARD 7050 - Theories of Conflict and Conflict Resolution II CARD 7090 - Quantitative Research I: Methods and Tools CARD 7100 - Quantitative Research II: Analysis and Statistics Faculty Advisement Key Roles and Committee Membership:Dissertation Chair Advisor [Quantitative, Qualitative, and Mixed-Methods Research]Department of Conflict Analysis and Resolution Colloquium Advisor and FacilitatorFaculty Search Committee Member, Department of Conflict Analysis and ResolutionDepartment of Conflict Analysis and Resolution Doctoral Admissions Committee MemberComprehensive and Qualifying Examination Reviewer for Overall Student PerformancePedagogical and research specializations include quantitative and qualitative research methodologies, learning and development, workplace conflict, advanced statistical analysis, organizational conflict, resolution systems design, teaching and training, mediation, facilitation, negotiation, arbitration, human factors, and public policy.

Full-scale classroom leadership, curricula implementation, classroom engagement, pedagogical instruction, content application, outcome assessment, and learning evaluation. Courses Instructed: NDR 604 - Systems and Dispute Systems DesignNDR 615 - Negotiation Theory and PracticeNDR 701 - Discovering Conflict Modes: Styles, Patterns, and ApproachesNDR 717 - Negotiation and Conflict Resolution: Foundations IINDR 770 - Organizational Collaborative Practice and Conflict Resolution ResearchNDR 795 - Independent Study: Thesis Development and Research MethodologyResearch Presentations and Scholarly Colloquia:Department of the Treasury (2012 – Omaha, NE) Conflict resolution, collaborative negotiation,and team development: Competitive drivers for public administration and systemic results.Creighton University Medical Center (2012 – Omaha, NE) Negotiation and organizational development for Surgical Residents in complex university health care systems.Nebraska Action Coalition (2012 – Omaha, NE) Negotiation and conflict resolution approaches for the 21st century nursing professional.Heartland Mediation Conference (2011 – Ankeny, IA) Mediation in the Age of Connectivity: Focus, conflict resolution, communication, and technology.Family Housing Advisory Services (2010 – Omaha, NE) An introduction to college development and conflict resolution for foster care youth.SummerWorks Omaha Development (2010 – Omaha, NE) Workplace conflict and effective communication skill development for under-resourced urban youth.Labor-Management Panel Presentation (2010 – Omaha, NE) Collaborative communication, diverse perspectives, workplace conflict, and organizational development factors.

Detailed research and analysis of quantitative and qualitative data in support of strategic talent management and learning initiatives; recommendation of team members for mentoring relationships, course enrollment, executive development, and external educational programs.Overall management of the enterprise-wide performance and talent development process and system, serving as a lead global partner to Senior HR and Business Executives, in tandem with a geographically dispersed HR Generalist team.Full development and implementation of the Right Steps global HR system for performance management, compensation, succession planning, and corporate communication; facilitation of the data-driven talent review process for leadership growth, business enrichment, employee mentoring, and executive coaching; execution of succession planning interviews and strategic organizational assessments with the C-Suite team. Implementation of Six Sigma practices to successfully increase the retention of team members within targeted roles across the organization, leading to the award of a Six Sigma Green Belt Certification and fiscal savings of $300K-$400K per year; leadership and direction of affiliated HR development projects.Facilitation of the strategic learning and development initiatives targeted at refining behavioral skills and communication throughout the global team member population; courses included Foundations of Interaction, Collaborative Negotiation, Decision-Making Essentials, Informational Gathering and Questioning Techniques, Proactive Communication, and Proactive Planning.

Courses Instructed:GSE 15:291:511 - Educational Research and MethodologyGSE 15:291:620 - Program Evaluation: Theory and Advanced MethodsGSE 15:291:639 - Topics in Educational Statistics, Measurement, and EvaluationPedagogical and research specializations include school-based and organizational conflict, educational psychology, research methods, educational technology, classroom assessment (K-12), developmental psychology, tests and measurements, curriculum enhancement, school counseling, public policy, psychological statistics, teacher education, qualitative and quantitative inquiry, data interpretation, and scientific presentation. Supervision of the methodology and content of Master’s Thesis development for graduate students specializing in Educational Psychology and K-12 Classroom Instruction.

Development and implementation of a comprehensive five-year, strategic organizational learning plan, leading to the acquisition of additional funding and resources from the executive administration for professional development programs, leadership enrichment, and affiliated technological resources.Comprehensive Human Resource Management of learning and development programs, performance management, employee relations, professional enrichment, colleague training, and information systems (HRIS).Formulation and implementation of annual Learning and Development curricula, supporting the diversified enrichment, retention, and career ladders of supervisory and non-supervisory personnel. Development and implementation of Communication and Conflict Resolution Workshops initiated to foster enriched professional relationships within diverse cohorts of university personnel.Supervision of employee recruitment, selection, retention, and reappointment practices in compliance with established and enforced Union, State, and Federal personnel regulations. Management of internal and external data inquiries prompted by the New Jersey Open Public Records Act (OPRA) and in accordance with State and Federal legislation.