• National Law firm specializing in consumer debt collection and protection of creditor’s rights for major retail lenders and debt buyers.• Management and oversight of all aspects of firm operations within the State of Texas.• Provided supervision, training and support for litigation management teams and associate attorneys.• Worked with outside counsel to investigate and defend adverse claims.• Partnered with corporate counsel to investigate and appropriately respond to external complaints or claims.• Partnered with internal audit team to investigate and remediate findings for potential violations of client and/or firm work standards.• Onboarded and trained new hires consisting of attorneys and litigation assistants.• Collaborated with Litigation Operations and Systems Process teams to increase efficiency and productivity.• Improved production and profitability for the firm’s Texas operations.

• Managed daily oversight of the Houston office.• Led a team of 4 attorneys and 5 litigation assistants• Maintained a strong presence in state court cases handling consumer collection matters on behalf of creditors. • Managed highly contested litigation including jury trials and counterclaims.

• Represented Creditor's in State court collection matters.• Reviewed correspondence and files to determine if suit appropriate.• Reviewed answers and prepared discovery and dispositive motions.• Managed all aspects of preparing for and conducting of trials.• Attended court hearings throughout the state of Texas.• Provided analysis and advises on legal and regulatory risks.• Represented clients in pre-suit and post-judgement matters.• Wrote, reviewed and edited reports, opinions, correspondence, articles and other documents.• Other responsibilities as assigned by Regional Managing Attorney

• Researched and drafted memoranda on bankruptcy law and, wrongful foreclosure cases. • Conducted client intake and assisted with management of client case files.• Researched property records and chain of title related to foreclosed properties and drafted memoranda of findings.• Drafted Chapter 13 bankruptcy petitions, schedules, and pleadings.• Observed Chapter 13 341 Meeting of Creditors, bankruptcy hearings, jury and bench trials.

• Managed a team of up to fifteen employees. Assigned tasks, regulated inventory, and ensured adequate sales.• Provided excellent customer service, and consistently maintained highest gross sales in the company.