IT Recruiter assisting candidates in the Greater Boston Area with the recruiting and placement of IT professionals for contract or contract-to-hire work within the following roles: Technical Support: Help Desk, Desktop Support, PC Deployment, Network Administration, Systems Administration, Virtualization, Server administration/management, VoIP, Network Manager, Security, Encryption.

- Field support to 50+ clients across the northern territory- Windows Server 2003/2008/2012 support and maintenance- On boarded new hires across clients via accounts and desk setup- Backup restoration for servers using Acronis BUDR system- Participated in after hours and weekend on call support as the main technician for the 24/7 line- Provided backup support to the company helpdesk, managing ticket life cycle using ConnectWise Ticketing System

- Provided support for in-house and field employees ranging from entry-level to c-level executives (600+)- Prepared and configured accounts and laptops for new employees (ADS, Lotus Notes, etc.)- Managed PC inventory and performed break/fix for laptop and desktop hardware/software- Supported and assisted in a companywide transition from Novell to Active Directory.- Supported Blackberry, iPhone and iPad deployments, new configurations and break/fix.- Provided printer support,… Show more - Provided support for in-house and field employees ranging from entry-level to c-level executives (600+)- Prepared and configured accounts and laptops for new employees (ADS, Lotus Notes, etc.)- Managed PC inventory and performed break/fix for laptop and desktop hardware/software- Supported and assisted in a companywide transition from Novell to Active Directory.- Supported Blackberry, iPhone and iPad deployments, new configurations and break/fix.- Provided printer support, installation and network configuration along with Follow Me Q-Server for confidential printing capabilities.- Provided on-site and off-site technical support at company events- Used Active Directory on a daily basis creating groups, file permissions, and new employee accounts.- Used LanDesk 9 to remote control PC’s, Push Software installations, and to gather reports.- Upgraded all PC’s (in-house and field based) from Windows 2000 to Windows XP - Managed a team of three contractors and two co-ops on various projects- Provided knowledge-based articles for known issues, installs and software configurations to our company wide KB database. - Responsible for a satellite office located in Quincy (70+ employees) as main contact for all IS related issues (printers, computers, new hires, terminations, PC Stock, phones, etc.) Show less