Director Of Solution Architecture
Current
Aug 2021 - Present
AeroLeads people directory · profile
Robert Johns Email & Phone Number
Director of Solution Architecture at Fidelus Technologies
at
Fidelus Technologies
1 work email found
@fidelus.com
1 phone found area 496
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Director of Solution Architecture at Fidelus Technologies
Location
Richmond, Virginia, United States
Who is Robert Johns? Overview
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Quick answer
Robert Johns is listed as Director of Solution Architecture at Fidelus Technologies at Fidelus Technologies, based in Richmond, Virginia, United States. AeroLeads shows a work email signal at fidelus.com, phone signal with area code 496, and a matched LinkedIn profile for Robert Johns.
Robert Johns previously worked as Director of Solution Architecture at Fidelus Technologies and Solution Architect at Fidelus Technologies. Robert Johns holds Ms, Telecommunications & Network Engineering from University Of Pennsylvania.
Company email context
Email format at Fidelus Technologies
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{first_initial}{last}@fidelus.com
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Profile bio
About Robert Johns
Understanding a customer’s challenge is my first thought when engaging with a new client. By listening to them explain their business and the challenge they are facing, I can leverage my years of technology know how and customer facing experience to find the best solution. My focus is customer first, technology second.My talent is decomposing complex problems into smaller, easily addressable projects. I pursue a methodical, structured approach in my development of solutions. Working in Enterprise IT and artificial intelligence has exposed me to a rapidly changing and expanding set of technologies, organizational structures, business processes and service offerings. I enjoy new challenges and this space allows me to apply my rational thought process to a variety of operational and business support issues.My deep technology expertise is augmented by my ability to align with customer need. I gather customer perspectives to understand business requirements and drivers first, then pursue the alignment with technology. Enterprise IT continues to evolve, allowing me to continuously update my ability to help clients become more effective in managing their operations and serving their customers.Specialties: AI OpsTelecommunicationsTransformation EnabelmentTransformation GovernanceBusiness Case DefinitionBusiness Process ModelingBusiness IntelligenceBusiness Process ModelingITSMConsulting
Listed skills include Business Process, Telecommunications, Enterprise Architecture, Itil, and 24 others.
Current workplace
Robert Johns's current company
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8 roles
Robert Johns work experience
A career timeline built from the work history available for this profile.
Solution Architect
Current
Aug 2020 - Present
Enterprise Architect - Artificial Intelligence Solutions
- Helping enterprises recapture business value by utilizing artificial intelligence for IT and business process automation.
- Partnered with clients throughout engagement pre-sales and delivery phases to transform IT and Network Operations with AI-driven automation.
- Helped clients envision the role of AI in their future operating environment and understand organizational and financial benefits.
- Designed AI transformation road maps to identify, scope and ensure alignment of AI change initiatives with existing technology, process and organizational factors.
- Produced detailed business case and ROI models using client operations performance data to quantify the benefits of AI investments.
- Specified functional and technical architectures to realize client AI Operations objectives.
Oct 2015 - Mar 2020
Business Consultant / Solution Architect
Led strategic business transformation engagements at global telcos, analyzing current state of business intelligence and service fulfillment, assurance and billing processes. Delivered recommendations through assessment of organizational structure and process, providing clients with business, financial and technology rationale to achieve their.
Oct 2010 - Oct 2015
Solution Architect
Led assessment and transformation of clients’ service architectures supporting different Lines of Business. Focus on business process and business impact in addition to architecture identified areas for increased efficiency and reduced costs.
Jan 2007 - Sep 2010
Consultant
Subject matter expert in CRM technology and Software Development Lifecycle (SDLC). Led and managed 10 member team of analysts addressing U.S. government project related to federal health insurance transaction processing.
Feb 2003 - Dec 2005
Solutions Architect
Specified software development requirements for CRM and IP telephony products. Directed design of innovative software applications resulting in U.S. Patent.
Jan 2000 - Oct 2002
Software Engineer
Feb 1998 - Dec 1999
4 education records
Robert Johns education
Ms, Telecommunications & Network Engineering
University Of Pennsylvania
Mba
University Of St.Gallen
Bs, Computer Engineering
Virginia Tech
Education record
The George Washington University
FAQ
Frequently asked questions about Robert Johns
Quick answers generated from the profile data available on this page.
What company does Robert Johns work for?
Robert Johns works for Fidelus Technologies.
What is Robert Johns's role at Fidelus Technologies?
Robert Johns is listed as Director of Solution Architecture at Fidelus Technologies at Fidelus Technologies.
What is Robert Johns's email address?
AeroLeads has found 1 work email signal at @fidelus.com for Robert Johns at Fidelus Technologies.
What is Robert Johns's phone number?
AeroLeads has found 1 phone signal(s) with area code 496 for Robert Johns at Fidelus Technologies.
Where is Robert Johns based?
Robert Johns is based in Richmond, Virginia, United States while working with Fidelus Technologies.
What companies has Robert Johns worked for?
Robert Johns has worked for Fidelus Technologies, Arago Gmbh, Hp Solution Consulting Services, Cvp, and Avaya.
How can I contact Robert Johns?
You can use AeroLeads to view verified contact signals for Robert Johns at Fidelus Technologies, including work email, phone, and LinkedIn data when available.
What schools did Robert Johns attend?
Robert Johns holds Ms, Telecommunications & Network Engineering from University Of Pennsylvania.
What skills is Robert Johns known for?
Robert Johns is listed with skills including Business Process, Telecommunications, Enterprise Architecture, Itil, Solution Architecture, Business Process Design, Crm, and Soa.
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