Understanding a customer’s challenge is my first thought when engaging with a new client. By listening to them explain their business and the challenge they are facing, I can leverage my years of technology know how and customer facing experience to find the best solution. My focus is customer first, technology second.My talent is decomposing complex problems into smaller, easily addressable projects. I pursue a methodical, structured approach in my development of solutions. Working in Enterprise IT and artificial intelligence has exposed me to a rapidly changing and expanding set of technologies, organizational structures, business processes and service offerings. I enjoy new challenges and this space allows me to apply my rational thought process to a variety of operational and business support issues.My deep technology expertise is augmented by my ability to align with customer need. I gather customer perspectives to understand business requirements and drivers first, then pursue the alignment with technology. Enterprise IT continues to evolve, allowing me to continuously update my ability to help clients become more effective in managing their operations and serving their customers.Specialties: AI OpsTelecommunicationsTransformation EnabelmentTransformation GovernanceBusiness Case DefinitionBusiness Process ModelingBusiness IntelligenceBusiness Process ModelingITSMConsulting