Robert Jonathan Email & Phone Number

Denver, Co, Us

Nashville, Tennessee, Us

-Liaison between Change Healthcare’s Executive Leadership, Management, Client Services and the customer as the relationship owner, articulating client-specific priorities and concerns to allocate resources as necessary-Coordinate with Sales to drive current product utilization and identify product solutions to meet strategic needs or mitigate client pain-points

Nashville, Tennessee, Us

-Manage client relationships of Payer accounts grossing primarily between $100k - $1m annual revenue-Conduct Quarterly Business Reviews and participate in on-site client visits-Main point of contact for Payer accounts utilizing products and services across Change Healthcare business verticals

Nashville, Tennessee, Us

-Emdeon rebranded as Change Healthcare-Moved to a similar analytical role as before, but dedicated to accounts grossing > $100k Annual Revenue-Conducted regular business meetings with all levels of Healthcare Payer and TPA's-Used load and query analysis via SQL to custom administrative and financial reports custom to client accounts-Liaison between Customer, IT, and Production in order to supply the necessary transparency, reporting, and results for the Customer's business needs

Nashville, Tn, Us

-Daily Correspondence with Healthcare Payers regarding the flow of information and funds to their Providers and Members-Managed 15-20 payer accounts, regularly facilitating regular compliance and administrative updates-Worked closely with SQL databases, conditional logic formatting, and fixed field data files of various formats as well as conversion coding to normalize the data-First point of contact for Research and Troubleshooting of a wide range of inquiries regarding end-to-end tracking of information and payment delivery

Saint Louis, Mo, Us

-Aided in facilitating the 2013 SLU Archaeological Field School-Demonstrated field excavation techniques to students-Helped organize and delegate daily tasks to small teams-Assisted team and faculty in laboratory analysis and pulling diagnostics on artifacts procured in the field

Brookston, Indiana, Us

-Summer Employment: 6-9 weeks-Single weeks in 2011, 2012