Robert Jonker Email & Phone Number

Woodstock, On, Ca

Oxford County Campus

As a P/T Professor of Business in the Business Entrepreneurship and Management Program where I am currently instructing Project Management. I have also taught the programs' Global Issues course as well.

Oxford County Campus, Woodstock, On

As a Customer Service Representative for Fanshawe College I had the responsibility to respond to all customer inquiries, process student registrations, process tuition payments, process book store transactions, maintain student records, troubleshoot equipment, conduct in class surveys, and correspond with other campuses.

Kitchener, Canada Area

As a Relocation Consultant for Westmount Moving & Warehousing it was my responsibility to assess a clients' needs and coordinate the required services for a stress free relocation. I had the pleasure to work with clients that were relocating locally, long-distance, cross-border, and internationally. Every client's needs were unique and required the utmost attention to detail and a considerable amount of empathy. In this role, I was also responsible for Business Development. In order to… Show more As a Relocation Consultant for Westmount Moving & Warehousing it was my responsibility to assess a clients' needs and coordinate the required services for a stress free relocation. I had the pleasure to work with clients that were relocating locally, long-distance, cross-border, and internationally. Every client's needs were unique and required the utmost attention to detail and a considerable amount of empathy. In this role, I was also responsible for Business Development. In order to increase our brand awareness I participated in multiple marketing campaigns, networking groups, and made frequent visits to local businesses and conducted corporate cold calls. I also had the opportunity to display my advanced MS Office skills through the updating of internal documents. Show less

Clinton, Ontario

Lead Consultant for the duration of this project. The team was responsible for the development of the company's initial HR Policy & Procedures Manual, constructed company website, and completed the Retirement Homes Act certification process, including submission of documents, for Anfield Manor Retirement Home Inc. Throughout this project I was personally responsible for the research, analysis, and recommendations of the HR Policy & Procedures Manual itself. As the lead, I was tasked with… Show more Lead Consultant for the duration of this project. The team was responsible for the development of the company's initial HR Policy & Procedures Manual, constructed company website, and completed the Retirement Homes Act certification process, including submission of documents, for Anfield Manor Retirement Home Inc. Throughout this project I was personally responsible for the research, analysis, and recommendations of the HR Policy & Procedures Manual itself. As the lead, I was tasked with maintaining an open communications stream with the client. I also had to coordination of the group's efforts to ensure that the milestones and goals of the project were achieved, as this project was time sensitive. Show less

Toronto, Ontario

Member of an external change team. The team was tasked with the development of the overall communications strategy for Canadian Tire's Passport to Summer Savings Pilot Project being tested in London, ON. This phase entailed designing the appropriate feedback loop models for various types of communication streams and the development of the customer survey. Our contribution was overseen by the Sr. Change Manager in charge of the project.

Kitchener, Ontario

The consulting group was responsible for the development of the company's initial HACCP plan and GFSI certification strategy for Ethnic Foods Group International Inc. The team conducted extensive research on CFIA, HACCP, and GFSI, in order to develop a recommendation. As the lead consultant, I was responsible for ensuring that all group members were completing the assigned work on time and within the established scope. MS Project was used to monitor and control the projects' progress.… Show more The consulting group was responsible for the development of the company's initial HACCP plan and GFSI certification strategy for Ethnic Foods Group International Inc. The team conducted extensive research on CFIA, HACCP, and GFSI, in order to develop a recommendation. As the lead consultant, I was responsible for ensuring that all group members were completing the assigned work on time and within the established scope. MS Project was used to monitor and control the projects' progress. During our presentation, MS Powerpoint and MS Visio were used to provide the client with a clear understanding of the HACCP and GFSI processes. A HACCP planning S.O.P. was also developed for the client to ensure consistent adoption of the required processes throughout its subsidiaries. Show less

St.Marys, Ontario

My primary responsibility was to assist the Business Unit Managers in Ontario and Western Canada with the research, analysis, and drafting of Nutreco’s Marketing plan. Various types agricultural, financial, and internal data were analyzed. As a member of company’s Website Development Team, I participated in the content design of the company's new website including: content editing and design of Product Information Sheets. I also analyzed social media opportunities and prepared proposal for… Show more My primary responsibility was to assist the Business Unit Managers in Ontario and Western Canada with the research, analysis, and drafting of Nutreco’s Marketing plan. Various types agricultural, financial, and internal data were analyzed. As a member of company’s Website Development Team, I participated in the content design of the company's new website including: content editing and design of Product Information Sheets. I also analyzed social media opportunities and prepared proposal for social media strategy. Show less

Kitchener, Ontario

The consulting group was required to developed an International Marketing Plan for Desire2Learn Inc.’s entry in the United Kingdom’s higher education market. Extensive research and analysis was conducted to determine the most accurate marketing mix necessary to gain entry to the U.K. market and to gain a competitive advantage. As the group leader I was responsible for client communications and achieving the project's milestones and goals in the given time frame. Once the strategic marketing… Show more The consulting group was required to developed an International Marketing Plan for Desire2Learn Inc.’s entry in the United Kingdom’s higher education market. Extensive research and analysis was conducted to determine the most accurate marketing mix necessary to gain entry to the U.K. market and to gain a competitive advantage. As the group leader I was responsible for client communications and achieving the project's milestones and goals in the given time frame. Once the strategic marketing plan was developed our group presented our results to the company's Marketing VP and Managers. Show less

Woodstock, On

As a member of the Enterprise 2000 Team, I was primarily responsible for the ongoing training and trouble shooting of LTV Copperwelds' new 'Oracle based' ERP system. I assisted in the implemented of this change project by: facilitating the training of over 600 employees; being available (around the clock) to trouble-shoot the manufacturing, inventory and logistics issues; and, providing feedback to all levels of the organization as this was a major change project for the organization and it was… Show more As a member of the Enterprise 2000 Team, I was primarily responsible for the ongoing training and trouble shooting of LTV Copperwelds' new 'Oracle based' ERP system. I assisted in the implemented of this change project by: facilitating the training of over 600 employees; being available (around the clock) to trouble-shoot the manufacturing, inventory and logistics issues; and, providing feedback to all levels of the organization as this was a major change project for the organization and it was imperative that all streams of communication remain open and clear.As a production worker for this company I also had the pleasure to of learned many manufacturing skills sets pertaining to: D.O.M techniques; tubing manufacturing; inventory control;cycle counting; Lean; Six Sigma; 5S; TQM; SPC; FIFO; and, WHMIS. Show less

Woodstock, Ontario

As VP and Co-owner of Jonker's Lawn Care Inc., I actively participated in the daily operations of the company laid out through the corporate strategy. This included, but was not limited to: initiating requests for proposals; completion and submission of Municipal Tender Applications; Sales & Procurement; managing advertising, promotional and public relations campaigns. The Human Resources duties included: Recruitment & Selection; Training & Development; Health & Safety; Compensation Strategy;… Show more As VP and Co-owner of Jonker's Lawn Care Inc., I actively participated in the daily operations of the company laid out through the corporate strategy. This included, but was not limited to: initiating requests for proposals; completion and submission of Municipal Tender Applications; Sales & Procurement; managing advertising, promotional and public relations campaigns. The Human Resources duties included: Recruitment & Selection; Training & Development; Health & Safety; Compensation Strategy; and, the scheduling of labour. Further to the aforementioned duties I also performed Accounts Payable/Receivable & Payroll submissions. As an entrepreneur, it was reasonable to expect a wide breadth of responsibilities in the role of VP. Show less