I am an Information Technology professional with 26 years of experience helping end-users succeed through data analytics, application system support, and the installation and configuration of computer hardware and software. My expertise encompasses the use of data visualization tools such as Microsoft Power BI to generate reports reflecting data-driven insights for informed decision-making that assists in understanding Key Performance Indicators (KPI).Using SQL custom report writing skills, I have optimized business performance and streamlined processes by bringing raw data sets together for Business Line reporting needs and the completion of many projects. I have worked extensively in collaboration with company software and vendors to write data interfaces extracting disparate information from multiple systems requiring specific parameters; subsequently formatting the data to interface with the company’s business system thus streamlining manual business processes.