Robert Joseph Email & Phone Number

Lead Motivate and manage both the Kuwait and the outstation team headed by the regional managers.Manage safety risks, security threats and ensure safe, secure and effective handling of both ground operations and Cargo departments.Represent the company on ground handling, and cargo & traffic related problems and issues in coordination with all relevant both.

Dubai International Airport

Handling both Human resources and operations of 11 flights daily Manage the airport efficiently, protect the interest of the company.Ensure effective organization structure for the airport.Provides inputs to the expenditure capital and manpower budgets,Liaise with local authorities and internal departments and initiate actions as required.Deals with.

Sharjah International Airport

Manage the airport efficiently, protect the financial interest of the company.Action plans to develop, improve the service levels and smooth handling of the station.Manage daily operations at the airport terminal, and liaise with Airport authorities and Ground Handling agency and ensure all polices and procedures and followed and with highest safety and.

Kuwait International Airport

Played a crucial tole in setting up Operations for the very first station in the Gulf for the company.Carried out all responsibilities related to an Airport manager function.Contributed to operational strategy and road map development.Ensured that the Ground Handling Agent provided and maintain services as per the Service Level Agreement in place.Served as.

Kuwait International Airport

Provided efficient customer services, and ensure on time performance maintained.Review delays and recurring issues faced by operational team and suggest, implement processes to ensure operational success within the station.Review staffing patterns and make changes where required for smooth operations.Investigate guest complaints,take corrective actions and.

Sharjah International Airport

Responsibilities Independently handled all flights for Gulf Air at Sharjah International Airport,Responsible for all Job functions of a Duty Manager.Reported directly to County manager - Dubai.

Al Fujayrah, United Arab Emirates

Handle all flights for Gulf Air at Fujairah international Airport.Represent the Airline at the Airline Operator Committee meetings and liaise with DGCA on approvals for schedules and special flights operating through Fujairah.Played a crucial role in supporting sales and improve revenue management exceeding budgeted target.

Fujairah International Airport

Coordinate with airport management on maintaining airport facilities such as our Airport Lounge, signage, baggage conveyor system, boarding gate assignments and counter terminal scheduling.Coordinate with Both flight deck and cabin crew managers on any schedule changes, and consequentincrease in layover by crew due to any unforeseen schedule disruptions..

Oakland International Airport

Responsible for efficient customer services.Responsible for day to day activities that include check-in, sales & handling of boarding gates.Organize special handling of VIPs and CIPs and other important guests.Interact with both external and internal agencies to improve level of service.Active in Lost baggage department, and follow process in tracing.

Master'S Degree, Aviation/Airway Management And Operations

Hotel/Motel Administration/Management

Bachelor'S Degree, Business/Managerial Economics