Travelodge+ Portsmouth City Centre

Hotel Manager for Principal District

Supporting change within Travelodge across all operations. Key aspects include, organisational structuring, logistics planning, stakeholder management, site visits, training, communications management, compiling implementation launch, sustaining change plans.

Daily running and improvement of this complex and challenging site. HR challenges, Training, Coaching, Action plans, self audits, Financials, Payroll, Management training host for upcoming management pipeline, District Manager Support Function - to help progress my career path to next level, Maintenance, Customer Services, Budgeting, Brand, Food and Beverage, Ordering etc....

Day to day operation of the Hotel, including payroll, banking, service, training, health and safety, brand elements, maintenance reporting, data analysis. Improvement of the complex hotel to brand standards as well as maintaining high standards at the Southampton Travelodge.

Opening of a brand new Travelodge Hotel with Bar Cafe facility. Day to day operation of the Hotel, including payroll, banking, service, training, health and safety, brand elements, maintenance reporting, data analysis.

First Hotel Manager position, tasked with improving the worst performing hotel in the company (YTD customer measure at -62% )(520/520). Year on year improvements on standards, customer measures, audit scores etc. Handed the hotel over to a new manager after 4 hard years positioned within the top 100 hotels and achieving 36% YTD customer measure, with green audits.

3rd Officer on board Princess Cruise lines

Control and organisation of Cadets based at Warsash Maritime Academy. SMART Funding, contract negotiations, general assitance

Call center sales representative, also helped design and implement documentation for 'Mystery Shoppers' and daily Powerpoint presentations for the teams

Shift management of personnel, and cash control at Broadstairs Westwood site and Canterbury