Robert Jung Email & Phone Number

Denver, Co, Us

Lead multiple Test Engineer teams, local, remote, and nearshore; on multiple application release cadences, assuring delivery timelines are met.Lead and Improve upon a repeatable delivery process within the Project Increment Release Plan inside 2-week sprint cadences. (PI Consists of 6 Sprints)Work with Product, Development, and Release Engineering Teams to generate a reporting summary highlighting QA and Release findings to the appropriate leadership teams. Assist/Lead automation strategy discussions within development teams, in determining the proper cadence of which features need to be automated to reduce manual regression scope.

New York, New York, Us

Led iOs/Android, API/Systems Integrations, and Ticket Delivery Hardware Test Engineer teams, with competing release cadences, assuring all delivery timelines were met.Implemented a repeatable delivery process within a 2-week release cadence for iOS and Android platforms. Implemented a comprehensive Release Delivery summary highlighting QA findings to the appropriate teams.Defined automation strategy within the API, iOS, and Android Platforms.Researched and delivered an approach for a simple language testing platform using TestRigor for iOS/Android Test Automation. Created a focused approach for automation strategy to enable automation of P1 tests to ensure steel-thread test scenarios would be automated and reduce regression timelines.Managed progress communication updates between cross-functional teams to ensure multi-platform deliverables are being met.Projects Worked: No Wait Ticket Entry System PoCTicket Sale Enablement within iOS/Android Platform

Bellevue, Wa, Us

Managed a geographically diverse team of 15 resources, which executed the validation process for all interfaces related to T-Mobile Fixed Wireless 5G Routers, including OEM Device Validation, Mobile Partner Application, and Customer Acquisition Platform.Fostered collaboration between local, Near-Shore, and Off-Shore Resources. Created a Team Culture in which operations and dev teams sought out the resources for implementation, troubleshooting, and validation efforts across multiple projects.Managed Test Engineer Automation process, leading to a cohesive QA team across multiple disciplines.Implement a formal process in which Feature Testers served as Product Owners on the automation work to be performed within a 2-week sprint. This led to automation, regression validation, API validation, and a device management platform leveraging a more agile approach. This allowed the organization to recognize the benefits of automation more rapidly. Standardized testing on Fixed Wireless Validation Process for 5G Fixed Wireless returned product: Implementing a simple GUI interface moved a single employee from 1 device validation to 23 devices at 1 time. Implementing this in the factory warehouse allowed the company to streamline warehouse workers which saves the company $ 16.8 million in functional equipment losses annually.Implemented quality strategies including creating and reviewing software test plans, and communication protocols across multiple vertical platforms. Also implemented Persona testing for the consumer of the Home-Internet product which included adapting home models for testing that mirrored customer base of usage.Projects Worked:T-Mobile Home-InternetTVision - Streaming service

Bellevue, Wa, Us

Implemented Persona testing for the consumer of Streaming TV products which included adapting home models for testing that mirrored the customer base of usage and setupBuilt end-to-end IoT release validation interoperability platform within the feature quality team.Created a repeatable test platform for Content Management and content delivery systems, including DRM, HLS, and DASH media, that also supported Dynamic Ad-Insertion Testing validation.Created a transition plan to move the Legacy Layer3 Television Platform team to Fixed Wireless 5G platform. Focused on transitioning resources from TV SetTopBox(STB) and TV OTA (Mobile/Android/iOS App) platforms to Home Internet Devices, Platform Validation, IoT, and Mobile App Validation teams.

Broomfield, Colorado, Us

Led a team of 6 CDN Quality Assurance Engineers, Responsible for the validation of Level 3’s Content Delivery NetworkImplemented daily stand-up meetings for project updatesGenerated End of Release Retrospectives for clarity on deliverables at the end of a sprintLed Cross Team (QA, Engineering, Architecture, Product and Development) communication Implemented QA Test methodologies including comprehensive test strategy documentation procedures.Improved team delivery by identifying team velocity and burn-down charts

Implemented QA test methodologies, including release summary reporting, defect documentation, and risk assessment for Operational Support Teams. Served as Technical Project Manager, implementing grooming, planning, and retrospective ceremonies monthly, Led daily Stand-Ups for multiple teams.Helped management teams in creating and defining actionable and testable product requirements in the form to assist in determining the velocity of the overall project/product team. Implemented strategies to measure and record software quality trends Facilitated development and maintenance of robust test automationCoordinated with application support teams to define and scope software issuesReported status and overall product risks of software issues to requisite partiesWorked with software development teams for the resolution of software issuesPerformed performance reviews of individual QA engineers and overall teamLed User Acceptance Team to develop certify go/no-go decisions for release candidatesLed development of end-user feature documentationLead implementation of tools and processes to improve QA team productivity and efficiencyCoordinated QA team training on key technologies and processes

Golden, Co, Us

Implemented test case automation and test scripting to test home repair service applicationsImplemented user submission processes from external and internal user perspectives Validation of tests/scenarios existence for all variations of service request types. Entry and validation of defects discovered w/ Serena TeamTrack & JiraDatabase validation utilizing SQL/Oracle. Added Validation of tests/scenarios existence for all variations of testing purposes (negative, boundary, positive). Created and implemented test automation procedures in a highly flexible working environment. This includes creating base regression beds to be run against multiple environments using Mercury Quick Test Professional. Along with the regression validation, created a custom visual basic script that validates all production servers returning expected HTML responses depending upon the URLs being passed to each.Responsible for weekly release validation of code base into the production environment, which includes full validation of tracker changes and regression of key business areas. Responsible for creating an automation engineering team to grow regression suite, load testing, and miscellaneous tool creation. Responsible for creating a Mobile Application Testing team Completed performance reviews for automation & Mobile Application team.

Minneapolis, Mn, Us

Creation and implementation of test scenarios and plans for testing recruiting applications that included custom configurations for each client. Creation and execution of test cases along with their related test scripts. Entry and validation of defects discovered. Validation of tests/scenarios existence for all variations of testing purposes (negative, boundary, positive)Databases utilized include MS SQL Server 2000 and 2005. Query tools used: MS Enterprise Manager and SQL Server Management Studio. Defect tracking with Rational Clear Quest.

Implemented QA process in a highly agile software development/consulting environment. Led Creation of test scenarios and plan for testing of Mortgage LOS application custom configurations. Led Coordination of all QA deliverables and systemsGenerated process within test management systems of highly configurable client test scenariosImplemented plans for testing custom applications developed internally for clients.Implemented a QA process stream within the company for use by other groups for new revenue line item• Led creation and execution of test cases/test scripts on multiple competing projects.• Implemented defect standards within the working team.Implemented automated testing with Mercury Quick Test Pro and Mercury Quality Center. Validation of tests/scenarios existence for all variations of testing purposes (negative, boundary, positive).

Created, Added and Maintained the definition of Regression Test Bed for Web-Based Applications; o Commercial Card Management, Account, Statement & Reporting Softwareo Rational Robot and Rational Test ManagerCreated and performed performance testing on Web-Based Applications o WebloadCreation and execution of test cases/test scriptso utilizing data files for all variations of testing purposes (negative, boundary, positive)Responsible for Entry and validation of defects discovered through automation Confirm Data and Queries through automation o Databases utilized include MS SQL Server 7.0 and 2000. • Query tools include MS Query Analyzer, MS Enterprise Manager. • Defect tracking with ClearQuest. Application interfaces include Web Applications (Java, VB and .Net)

New York City, Us

Developed test cases and test scripts for database conversion project within Internet Provider Billing and Payment Application for clientAutomated and manual creation of test accounts within the platformo Ration Robot/Access DB ValidationExecuted database queries and validated results using o MS Access, MS SQL Server 7.0, Oracle 8io Query tools include MS Query Analyzer, MS Enterprise Manager, and TOADEntered and Validated defects with Remedy v4.05Application interfaces included:o Web Applications (Java and Perl), Visual Basic and Power Builder programs.o Billing/Taxing systems utilized Vertex (through Unix)o Portal Infranet Administrator, Pricing Tool, and Payment ToolDocument comparison tool used Araxis

New York, Ny, Us

 • Developed software test plans for market report sharing application and investment historical documentation application• Developed test cases and test scripts• Enhance and maintain Automated test bed while using WinRunner 6.0• Run batch tests with TestDirector 5.0.• Defect tracking with Remedy v4, and PVCS Tracker. • Application interfaces tested included Web Applications (Java and Perl),Visual Basic, and Power Builder programs. • Developed and maintained regression test beds.. Create and execute simple/complex SQL queries using Enterprise Manager and Query Analyzer.

Master'S Degree, Management Information Systems, General

Bs, Information Systems

Aa, Networking