Robert Junkins, Pmp, Dasm, Ahpp Email & Phone Number

Downers Grove, IL, US

Downers Grove, IL, US

Downers Grove, IL, US

• Manage complex IT projects for Voice, Virtualization, and Network Integration and Wireless practice areas. Provide thorough degree of business process consulting and be able to coordinate and plan for delivery and.
• Plan and Manage multiple projects from initiation to close out
• Adhere to EPMO best practice and guidelines for project based work, and build EPMO procedures and processes
• Define requirements, and plan the entirety of the project lifecycle
• Identify, and define deliverables for project team members
• Define project tasks, and resource requirements

• Plan and manage multiple projects for various technologies that include but not limited to: Telephony, Remote Desktop, Virtual Machine environments, Data Center migration, Office 365, Exchange Online, SharePoint.
• Portfolio & Project Manager for a managed service provider
• Providing key insight to policy, process, and procedures from an Operations, and Project perspective to position for a Project Management Office
• Assisting with IT Roadmaps, Vision, and Objective from the Business, while driving process, and product management across the IT divisions
• All efforts are internal, and external facing, interfacing with multiple businesses across Central Illinois
• The efforts consist of multiple technology platforms

Bloomington, IL, US

• Plan and Manage multiple Projects, and Program for the Enterprise PMO solution. Worked with over 132 business areas to gather requirements on security, legal, and business side requirements for planning purposes..
• Program Manager for a multi-year implementation of the Office 365 Program and unified messaging and communications
• Alignment to Corporate, Enterprise, and IT Technology roadmaps
• The Program consists of, “Online Portal: Yammer, Delve, Sway, Thin Clients,” Office 2016 Suite, Skype for Business Infrastructure, Mobile Accessibility (Intune Infrastructure), Skype Telephony, and Exchange Hybrid (On.
• This program involved Proofing multiple platforms to assist with readying the Systems requirement to meet Office 365’s roadmap
• Managed 159 Project team members, onshore and offshore, and aligned dependencies of other efforts within an organization of 8,100 employees

Champaign, Illinois, US

• Plan and manage multiple new construction, and post construction University MDU’s across the United States and Canada. This consisted of Switched Ethernet, Wireless, and Video Plant upgrades for student housing. This.
• Project Manager for 147 projects, and two portfolios
• These projects were short-term projects (6-months to a year) and rapid cycle (up to 1-week for PM Plan, build-out, execution and close out)
• Responsible for managing a variety of projects that include but not limited to: video (television via satellite) and data (Ethernet or wireless network) services with LVC Prewire/Postwire, Conduit, Outside Plant.
• Iterated Engineering with on the spot solutions in regards to civil prints, designs, and standards
• Create mockup designs utilizing MS Visio for Network and Video Plant Deployment

Champaign, Illinois, US

• Receive inbound and make outbound phone calls for Network issues based on a ticketing system
• Provide Clients and technicians with exceptional service of: Switched Ethernet, Wireless, Email, video, and other Bulk services.
• Configuration and remote management of Ruckus, PICOs, Ubiquiti, Mikrotik/Winbox applications. DLINK, HP, CISCO, NETGEAR basic configuration of layer 2 and layer3 switching and routing.
• Troubleshoot wireless and wired end user issues whether a physical or data issue and provide solutions offering limited helpdesk support but the ability to configure end-user adapters for wireless and switched Ethernet.
• Created numerous process documentations for level 1, 2, and on site technicians for troubleshooting and expediting solutions.
• Led a MikroTik AP investigation for interference, slow and intermittent connectivity and provided a solution to multiple MDUs while creating process documents for resolution.

Hanover, MD, US

Bloomington, IL, US

• Created an instructional process for electronic encapsulation project for Emerson/Fisher controls. Thisinvolved process of elimination during my research and development.
• Promoted 3-times within 2-years with increased levels of responsibility. The responsibilities included CNCg-code programming, conflict management, communicating to employees and other managers on progress,quality.
• Mentored and trained new employees for electronic encapsulation.
• Project weekly production for over-seas shipments
• Coordinate with external clients for project scheduling, maintenance, WBS, and schedule control.

Program Java Servlets and delved into basics of MySQL. This process was created to track customers via savekey bar codes. This included HTML, Java Servlets, and C++ programming fundamentals.

Assessed conflict by phone or e-mail regarding network troubleshootingImplemented network design (LAN, and WAN). Fields calls to trouble shoot networks, and software/OS issues. Distinguish errors and offer follow up support to clientele. Distinguish whether issue is hardware or software problem and route tickets to the appropriate department for assessment.

Bachelor Of Applied Science (Basc), Information Technology Project Management

Bachelor Of Science, Information Technology