Energetic people-person with a penchant for problem-solving. I strive to provide lean solutions for my customer base, which includes research administrators, campus administration, systems support, and investigators. My specialty is system and upgrade implementation and administration, but I also work with business process improvement at all levels. During my career I've learned that the best way to elicit performance is to model it, and ensure that you're dealing with people on terms that motivate them. That means cultivating connections and not just seeing employees as resources.