Robert K. Email & Phone Number

Responsible for managing the communications between the company and an audience of 7 million game developers through our social media accounts on Twitter, Discord and any additional platforms our team decided to use.Wrote, edited, and published announcements regarding issues, changes, and new features concerning the developer community.Assisted with moderating our community servers, advocating for developer needs within the company, and broadcasted developers’ voices through… Show more Responsible for managing the communications between the company and an audience of 7 million game developers through our social media accounts on Twitter, Discord and any additional platforms our team decided to use.Wrote, edited, and published announcements regarding issues, changes, and new features concerning the developer community.Assisted with moderating our community servers, advocating for developer needs within the company, and broadcasted developers’ voices through blog posts and social media campaigns.Raised developer-facing social media following and engagement by >300% over 8 quarters.Used social listening and analytics tools to generate insight, fuel social conversation and identify opportunities for heightened engagement and content creation.Built strategic quarterly social calendars considering upcoming company announcements, new program launches, and seasonal events. Show less

Gathered relevant content performance, audience breakdowns, and other community related data to proactively establish and continuously pursue KPIs and increased performance of activations and content.Oversaw automation of Developer Forum invitation process, leading to an exponential increase in active members and discussion, as well as writing and documenting internal policy regarding its moderation.Collaborated with the international community of passionate Roblox developers to… Show more Gathered relevant content performance, audience breakdowns, and other community related data to proactively establish and continuously pursue KPIs and increased performance of activations and content.Oversaw automation of Developer Forum invitation process, leading to an exponential increase in active members and discussion, as well as writing and documenting internal policy regarding its moderation.Collaborated with the international community of passionate Roblox developers to escalate various issues to the different departments to ensure rapid fixes for high severity issues.Shifted the team from application processing to moderation of the Developer Forum and its Discord servers. Show less