Analyzed business operation financials and commercial real estate for SBA 7(a), 504, and Conventional commercial loan requests. Assessed eligibility, affordability, and risk factors for loan requests under SBA and bank lending guidelines.

Reviewed and sized commercial real estate loan requests* for both debt and equity financing. Prepared summary memos and deal marketing material to engage banks and financial institutions for potential undertaking of financing transaction. *Industries & Real Estate Types included: Healthcare, Retail, Construction, Multi-Family, Student Housing, Mixed-Use Real Estate, Strip Malls, as well as others.

Analyzed sales trends within the bank’s Global Securities Services business and prepared analysis reports for management summarizing key business performance statistics and insights.

Analyzed loan performance and loss severity incurred on the bank’s residential mortgage portfolios (US, Canada, and UK) and prepared management reports detailing performance trends. Assisted in sales and liquidations of the bank’s legacy whole loans. Additionally, contributed in research of Basel II regulations and FHA reverse mortgage guidelines.

Monitored and coordinated with loan servicers to assist delinquent borrowers, mitigating potential further loan losses. Initiated a reconciliation project to identify and track the performance of all modified loans within the bank’s residential mortgage portfolio.

Provided support and resolution of escalated customer service issues. Resolved funding, escrow, and data discrepancies arising upon loan servicing transfer. Also, reviewed and reconciled monthly servicer remittances and billing for management.

Interim serviced residential mortgage loans. Responded to and resolved customer loan inquiries and disbursed property taxes and insurance premiums due. Also, initiated escrow transfer reconciliation process for the funding department resulting in large financial recoveries for the company.