Robert Kellow Email & Phone Number

Cardiff, Wales, United Kingdom

● Created and maintained existing backend Transaction Engine services for enterprise merchants.● Created several consent check services allowing merchants to pair their users marketing preference data with Cloud.IQ’s before platform remarketing decisions are made.● Created merchant whitelist test functionality for platform to allow merchants to test remarketing campaigns on live site without affecting general users.● Created IP block service to prevent remarketing to listed IP’s.● Integrated third party (Mailchimp, DotDigital) API’s for merchants wanting to enhance both Cloud.IQ and merchants user database and improve campaign functionality.● Updated merchant dashboard portal to allow EU, US and AU merchants to display figures in local currency.● Continued to assist the support team in the escalation process.

Cardiff, Wales, United Kingdom

● Helped with recruitment of Junior Support Engineers.● Training and mentoring of new starters. ● Helped create and assisted the support team in the escalation process for larger issues and blockers.

Cardiff, Wales, United Kingdom

● Onboard new merchants and campaigns via Cloud.IQ’s JavaScript tag across various ecommerce sites.● Implemented new or custom tag functionality and content / design updates tailored to the merchant. ● Employed debugging tools to promptly identify and correct tag script issues.● Data analysis and report building.