Robert Kelly Email and Phone Number

Lead a talented group of field sales individuals to help businesses with Digital Transformation, Cloud, Connectivity, Voice and Data Centre requirements. • Sixteen or more years of experience in managing sales in a corporate setting• Building a team that lead the way with their consultative approach to selling • Record quarter on quarter record sales growth • Acquiring record net new customers to Viatel Ireland Ltd• Proven record of success with the entire sales process, from planning to closing• Coaching and promoting excellent communication, interpersonal, and organizational skills throughout the organization • Superb leadership ability development of individuals to grow within the business to enhance Viatel’s reputation within the industry

Zinopy is a leading security IT solutions & services provider and Ireland’s sole Citrix Platinum Solution Specialist. At Zinopy we help enterprise, SMB and public sector organisations address a wide range of IT challenges, software licensing needs, and innovate with new solutions and appealing managed services offerings.Core areas of expertise are:• Virtualisation & Cloud Computing • IT Security & Risk Management• Mobility• Professional, Managed & Consulting Services

People manager who manages circa 17M revenue for eir Business with strong customer focused sales team of both field and desk account managers who drive opportunity identification and conversion for the appropriate suite of eircom’s fixed, data, ICT solutions portfolio and eircom Mobile in line with business targets.Please feel free to talk to me about your network or mobile needs.

Responsible for effectively managing and supervising business field and desk based account managers, by planning and focusing sales targets (Revenue, Access, Data, Retention, Winback, SaaS and Mobile). Providing leadership and direction to all team members to meeting all sales targets, reporting directly to the director.Awarded eircom business sales team of the year 13/14.

Led and developed a team of 8 desk based Account Managers. Exceeded all KPI's in tough trading conditions with a strong focus on development of individuals.Provided ongoing coaching and mentoring for performance and development of IndividualsInstrumental in rolling out Call Quality and developing account Mangers to meet benchmarksDeveloped successful marketing and customer contact strategy

Accomplished team leader within an award winning customer service centre. Proficient in all areas relating to the leading and development of teams as well as delivering exceptional customer service. Ability to coach individuals and develop strong teams. Experience gained within all aspects of the Business Service Centre, such as business markets, HR, prioritise workload and working under pressure, with excellent time management skills working on own initiative. Business Service Centre Team Leader of the Year 2008