Robert Kempf Email & Phone Number

Orlando, Florida, United States

Central Florida

Central Florida

Orlando, Florida Area

- Assist the territory develop new sales opportunities and accounts by gaining insight on the best possible targets, performing referral marketing, and being consistent within accounts - Identify referral sources in the community that have large populations of stenosis patients and the ability to readily refer to treating pain physicians- Ensure all staff can identify and confirm central, lateral recess and foraminal stenosis on axial and sagittal views on MRI’s by performing MRI reviews the with the staff

Orlando, Florida Area

- Developed and maintained relationships with physicians and staff by providing a high level of service and responsiveness by providing ongoing education and clinical expertise regarding the use of the Superion device- Successfully provided technical and educational training to physicians and staff on the use of the new Superion procedure - Ensured safe and superior patient outcomes by providing detailed instruction on product use in the Operating Room- Traveled out of state to assist with case coverage when other territories were in need

Gainesville, Florida Area

- Identify potential business and grow in sales by converting competitive accounts and training physicians new to the SCS technology- Attend unit implants and trials in the operating room of hospitals, surgery centers, or primary offices and performing patient follow-up to assure customer and patient success with the implanted products- Serve as the primary resource for clinical support in the areas of advanced troubleshooting, programming, and patient follow-up for company products outside the Operating Room and in a clinical setting- Perform clinical and library research and participate in case reviews and clinical observation by working with physicians and hospital lab staff- Assist the Field Sales Engineers with technical presentations and events- Travel statewide as the single engineer responsible for training physicians on progressive simulation technology

- Assisted the field sales team as a floating field rep to cover for current Clinical Specialists on extended leave- Provided assistance to the Field Sales Engineers when they need support in the field - Handled technical support escalations from Patient Care reps, field reps, patients, etc.- Wrote database and product analysis letters, as well as custom letters regarding off label use for physicians- Acted as a liaison between the field reps and internal staff helping to diagnose and review issues- Trained Patient Care reps on a variety of topics including product function, anatomy, technical details of products, troubleshooting and other associated areas - Performed analysis on databases from patient’s implants in handling escalations

Valencia, California

- Provide in-depth technical support for patients, physicians, representatives, and medical professionals - Troubleshoot complex Spinal Cord Stimulation (SCS) issues over the phone- Train patients via telephone on how to use the Precision PlusTM and Precision SpectraTM Spinal Cord Stimulators - Consult with potential patients and discuss the benefits, pros and cons, of using the Boston Scientific Spinal Cord Stimulator- Find potential patient’s for SCS and forward them on to the sales field- Write database analysis letters and custom letters regarding off label use for physicians- Possess exceptional technical communication and customer service skills- Execute projects to increase the productivity of various departmental processes, such as the custom letter writing process- Knowledge of human spine and anatomy.- Understanding of current Neuromodulation products.

Greater Los Angeles Area

- Worked with an Engineering and R&D team in the Drug Delivery Department to develop and test adhesives, patches, pumps, and reservoirs- Developed training procedures and trained coworkers on various devices: TA.XT Plus Texture Analyzer, Dynamic Mechanical Analysis, Optical Microscope, and other custom equipment- Designed and carried out tests protocols and experiments, built and designed medical device components- Analyzed data to better understand and compare the properties of adhesives- Processed the ordering and purchasing of new parts and equipment, and managed the invoices for my team

Santa Clara, Ca

- Worked in a lab performing protein engineering and DNA cloning under the supervision of Dr. Zhiwen Zhang, Ph.D.- Successfully reduced the size of Green Fluorescent Protein from a 238 mer to a 54 mer to allow for easier transport across membranes and less biological interference- Gained experience with cell culture, protein purification, cell ligation, polymerase chain reaction (PCR), and gel electrophoresis

Singapore

- Contributed to a team of R&D engineers developing next generation copper bonding wire- Utilized and received training on Infrared Spectroscopy, SEM, digital and optical microscope, and hardness testers