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My experience set includes C-level operations positions as well as multi-store experience. A very strong background including C-level positions in Marketing,Planning, Product Development,Merchandising,and Buying. My experience includes the following retail formats: Chain,discount, combo food,speciality stores. Non Bricks and mortar platforms E-commerce formats,catalog, and Tele-Shopping platforms.I have start up , turnaround and growth model experience.International Business experience including 5+ years as ageneral manager in Germany. Import experience from the Pacific Rim and Europe. My goals are to join a retail company that can incorporate my skill set and experience in a leading position to drive sales and profit growth.I am a positive leader with a track record of strong accomplishments. I build and lead through positive team work by example.
Kendig Associates Sales And Marketing
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Managing PartnerKendig Associates Sales And Marketing Jan 2011 - PresentGreater Los Angeles AreaDevelop Marketing and Business Plans for small and medium size business models.Develop strategic planning formats and aid in raising of capital financing
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Interim Vice ChairmanScore Los Angeles Oct 2009 - Jan 2011Glendale, CaDeveloped a turnaround plan to enhance the client education needs and improve the delivery of that product. Successfully recruited highly qualified candidates to ensure growth. Worked with the interim CEO to recruit a new CEO and President for the Los Angeles Chapter. Participated in the development and implementation of a new strategic plan aimed at improving service for the chapter.
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General Manager/ Chief Marketing OfficerQvc Deutschland Oct 2003 - Jun 2009Responsible for an organization of over 400 associates. All sales and marketing functions with full P&L responsibility for Merchandising, Buying , Broadcast Sales, Internet Commerce,Inventory Management, Planning,Marketing, Branding and Company Retail Stores. I managed a team of nine direct reports in this enterprise.
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General Manager And Chief Marketing OfficerQvc Deutschland Inc Oct 2003 - Jun 2009In this position I was responsible for sales, margin, supply chain, TV broadcast, e-commerce, and all marketing functions. I was responsible for 7 direct reports and a workforce of 450. Sales generated of approximately 1 Billion in USD with an EBITDA of $100 million. This represents an increase in sales of 120% over the last 5 years and an EBITDA increase of over 175%. Major accomplishmentsDeveloped a direct marketing strategy to support viewership growth and increased sales per customer.Hired and developed a strong merchandising, marketing and planning team to support the top- line growth.Developed a new brand strategy that produced over 50 new proprietary merchandise brands that generate over 1 million in sales each.Produced a growth strategy for Beauty and Lifestyle brands that grew faster than company rate with the highest profits company wide.Developed a strong E-commerce strategy and team that continues to grow faster than the company Recruited and developed an exclusive contract with Ricarda M , Germany's number 1 TV sales personality
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Executive Vice President Merchandising And MarketingBonus Stores, Inc Mar 2002 - Aug 2003Responsible for all merchandising and marketing functions for a 383 multi-division retail chain located in the Southeastern U.S. I reported to the CEO. I managed 5 direct reports.Major AccomplishmentsDeveloped a small market combination grocery and general merchandise concept for tertiary markets. Very strong sales results were achieved and the test concept was approved for roll out.Developed a merchandising organization that supported 3 business formats.Developed a 100% paid co-op advertising program that produced a 27% sales increase.Idea Forest.com / JoAnn.
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Executive Vice President, Chief Operating OfficerIdea Forest.Com Feb 1999 - Mar 2001Responsible for merchandising, supply chain, customer service and order fulfillment for a start up e-commerce retail enterprise. Hired, trained and lead the operating workforce in developing 4 web-sites and assumed the management of the Joann's store website which merchandised over a 15000 active sku assortment.Major AccomplishmentsSelected and successfully recruited an experienced and well known buying team that was very well experienced in the industry.Participated in negotiating a successful bricks and clicks strategy with Joann fabric stores.Developed a merchandising assortment plan and promotional item strategy that achieved the top ranking for the Arts / Crafts space according to PC Data, a company that monitors web traffic.Achieved a higher average sales transaction than our bricks and mortar partner ($48 vs. $18 )
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President And Chief Executive OfficerYes! Appliances & Furniture Jan 1998 - Jan 1999Executive in charge for a 13 store start up appliance and furniture chain generating $28 million in annual sales. Joined the company to turnaround and grow it out. Turnaround was achieved as the chain contributed more store profit through the first 6 months than the entire fiscal year of 1998. Direct reports were president of the finance division, vice president of merchandising/ marketing and the vice president of store operations. I reported to the chairman of the board.Major AccomplishmentsDeveloped a new marketing program that focused on customer acquisition and a retention reward program for customers that made all payments on a timely basis. Results generated an 18% sales increase and a margin rate improvement of 200 basis points.Raised additional working capital to implement turnaround.Developed and implemented a credit collection program that was a positive sales impact. The result was a lower loss ratio than Sears or MasterCard while issuing credit to the sub-prime market.Refined assortment and promotional program to improve inventory turnover. The turnover improved from 2.0 to 3.4 on an annual basis.
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President And Chief Operating OfficerBen Franklin Retail Stores, Inc Jan 1994 - Jan 1997Responsible for all operating functions of a chain of 1300+ variety / arts and crafts stores. Sales volume achieved was $1.2 billion in retail sales and generated $ 350 million from the franchise and wholesale business. Prior to my appointment to President I served as Senior Vice president of Marketing and Merchandising. In that position I supervised two General Merchandise Managers and a buying staff of 60 people. Store Planning, Advertising, Marketing, Visual merchandising also reported to me.Major AccomplishmentsGenerated first sales increase in 5 years of a 5.9% increase.Reduced SKU base from 56,000 to 27,000 over a three year period.Restructured entire organization eliminating redundant cost.Consolidated distribution from 4 locations to 1 and improved service to stores.Reduced capital employed by $100 million in less than one year.Upgraded personnel in Distribution, Finance, Operations and Merchandising.Launched a new franchise concept successfully.Rolled out the Ben Franklin Craft magazine to a circulation of 350,000.Developed an Arts and Crafts weekly TV show that featured home decorating projects.
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Executive Vice President / CooOffice America Jan 1990 - Jan 1994Responsible for all operating functions of a 22 store chain ($75 million sales volume) of office supply superstores primary focus was on merchandising, marketing and strategic development. I was promoted to president to develop an exit strategy for private investors. A sale was successfully consummated to the industry leader.Major AccomplishmentsParticipated and directed a turnaround strategy and growth plan that produced 15 new stores. Sales volume increased from$21.5 to $75 million and was achieving profit plan of 2.5 million.Hired and developed a highly effective team that produced high quality results in a highly leveraged company. Achieved a cash flow breakeven in 6 months.Developed a micro-market store format that provided a 21% comparable sales increase while reducing advertising costs by 50%.Produced the first color catalog in the office supply superstore industry. This became the standard for the entire industry.Sold company to a strategic investor.
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Senior Vice President Merchandising / Marketing & Chief Operating OfficerBest Products Jan 1984 - Jan 1990I was responsible for sales, merchandising for$2.1 Billion sales revenue Catalog Showroom chain.
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Vice President General Merchandise ManagerTg&Y Stores Jan 1983 - Jan 1984I developed a strategy for merchandising and marketing all hardlines with a sales volume of $1.2 billion annually. Managed the Hong Kong buying office. Supervised a staff of 120 with 6 direct reports.Major AccomplishmentsDeveloped merchandising concept for an upscale merchandising test strategy. The twelve stores that implemented the conversion all reached the top 20 sales revenue level in a chain with over 1000 stores.Accomplished a major turnaround from a loss of over $9 million to a profit of over $36 million in 15 months.
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Regional MerchandiserTarget Stores Jan 1976 - Jan 1983Responsible for sales and gross margin and inventory levels for 52 Target Stores in the Southwest Region. Merchandise lines were toys, sporting goods and seasonal. I had Sales responsibility of $150 million. AccomplishmentsEarned an outstanding performance review seven consecutive years
Robert Kendig Skills
Robert Kendig Education Details
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University Of Marylandus Army Medical Corp
Frequently Asked Questions about Robert Kendig
What company does Robert Kendig work for?
Robert Kendig works for Kendig Associates Sales And Marketing
What is Robert Kendig's role at the current company?
Robert Kendig's current role is Managing Partner at Kendig Associates Sales and Marketing.
What is Robert Kendig's email address?
Robert Kendig's email address is rkendig@go.com
What is Robert Kendig's direct phone number?
Robert Kendig's direct phone number is +121554*****
What schools did Robert Kendig attend?
Robert Kendig attended University Of Maryland College Park, University Of Marylandus Army Medical Corp.
What are some of Robert Kendig's interests?
Robert Kendig has interest in Human Rights, Arts And Culture, Economic Empowerment.
What skills is Robert Kendig known for?
Robert Kendig has skills like Merchandising, Advertising, Product Development, Start Ups, Management, E Commerce, Strategy, Retail, Multi Channel Marketing, Direct Marketing, Negotiation, Marketing.
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