Robert Kik Email and Phone Number

Managed the set-up of a new logistics operation for a new customer which included onboarding new drivers and procuring new equipment. Developed and implemented procedures to ensure efficient and cost-effective operations.Managed day to day operations to ensure the quality of services provided and ensure the efficiency of the operation. Developed policies and procedures to ensure compliance with all relevant regulations.Manage day to day logistical operations including load planning and direct oversight of both local and regional drivers.Conduct weekly and monthly financial analysis to ensure the operations costs are within the given budget and profitability goals are met.Manage customer service inquiries from the customer and internal employees. Prepare and present quarterly business reviews to update and inform high level management on how the operation is functioning.Actively seek opportunities to increase operational efficiency through backhauls.Process weekly payroll and invoicing on a $2.2 Million Annual Recurring Revenue Account.

Promoted multiple times from Dedicated Manager in Training to Operations Supervisor to Transportation Manager to Logistics Planner.Planned and managed over 70 drivers daily routes to ensure efficient operations and to ensure on time delivery for the customer.Coordinated the shipping of inbound and outbound freight for 7 service centers and over 150 customers.Prepared weekly payroll for upwards of 50 employees.Enforced DOT and Company safety regulations and policies.

• Schedule and coordinate daily inbound and outbound freight deliveries for Meijer stores located in Wisconsin, Illinois, Indiana, and Michigan.• Use of Lean Logistics and enterprise load ordering systems.• Actively seek opportunities to increase operational efficiency through backhauls.• Manage operational inquires from external customers and our internal employee base.

Analyzed variable costs to conduct break even analysis on machine equipment to determine investment plausibility or operational continuity.Communicated with customers to ensure order accuracy and delivery on specialized orders.Managed weekly invoices and payments which ensured cash flow.Prepared employee payroll on a weekly basis.Coordinated raw material ordering and receiving dates to avoid delays to project schedules and composed necessary shipping documentation.

• Created necessary shipping documents such as packing lists, commercial invoices, and proformas• Arranged international orders up to $232,000 and 185,000 lbs using the SAP system• Collaborated with customers to update orders, ensure order accuracy, and secure on time delivery• Contributed to the company’s Fiscal Year 2018 Export Report