Robert Kimaile Email & Phone Number

Nairobi County, Kenya

As an experienced Petroleum industry player I offer consultancy services in Lubricant Distribution, Client Retention, Complaint Management, Customer Relationship Management, Customer Value Proposition, Training, and Brand Promotions among others.

Nairobi, Kenya

Am passionate about solving ALL customer lubricant / lubrication problems while focusing on TIMELY order processing and invoice payments. For the Industrial / Consumer Client I endeavor to: (1) advise the best lubricant that meets original equipment manufacturer specifications, (2) provide the specific Be Energy lubricant name, (3) resolve any technical issues that may arise over the period of using the proposed lubricant, (4) train the client's engineering team on general lubricant / lubrication skills, and (5) provide free consultation services for existing and new maintenance staff at client locations. For the Lubricant Traders, my goal is to: (1) provide accurate lubricant comparison chart, (2) negotiate for competitive pricing, (3) facilitate for timely order delivery, (4) train the lubricant sales team, and(5) provide suitable technical support including complaint resolution.For the Be Energy Retail Stations, my objective is to: (1) provide user-friendly lubricant reference materials, (2) facilitate for stock management, (3) ensure timely order delivery, (4) train the sales team, and(5) provide suitable technical support including complaint resolution and third party lubricant surveys.These strategies have been proven to grow the lubricant sales volumes while empowering customer satisfaction.

Nairobi, Kenya

Terminal engineer in charge of Nairobi terminal. Main responsibilities included maintenance of company equipment and storage facilities, supervision of technical staff, contractor evaluation, and team leadership. Accomplished cost cutting through comprehensive maintenance schedules, effective trouble shooting and contractor management.  Implemented cost-effective fork-lift-for-hire program that reduced contracted staff overtime by 20%, Reduced equipment down-time by 10% through effective maintenance scheduling, contractor management and excellent staff co-ordination, Credited for ensuring accurate problem troubleshooting and solving (95% accuracy) through technician team spirit, Timely contract renewals that resulted in 99% equipment preventive maintenance, Consistent implementation of health, safety, security and environmental regulations resulting in zero contractor incidents at the terminal, Ultimate staff motivation, empowerment and co-ordination created a friendly working environment with zero sabotage, Routine processing and payment of invoices (within 30days) leading to contractor satisfaction and reduced service delivery lead times, Effective Mentorship, Coaching, Supervision and Evaluation of 40+ contracted employees: -o 4 Technical contractors (electrical, mechanical, LPG* and projects) with 30+ employeeso 1 Housekeeping contractor with 10+ employees*Liquefied Petroleum Gas

Nairobi, Kenya

Custodian of all company assets, ensuring proper maintenance and performance tracking. Ensure timely payment of leases, rent, rates and other financial obligations. Sustain environmental standards as per International and National Environmental Management Authority regulations. Review of maintenance and safety evaluation operations in reference to service contracts. Key accomplishments include:- Efficient management of company leases, asset movements, asset disposals and asset reconciliations - 95% compliance in year 2018, Competitive lease negotiations and renewals for expired or new service station leases, Comprehensive fulfilment of government requirements related to environmental licenses, bill board licenses, land rates, and land rent - 99% compliance in year 2018 , Rewarded in year 2018 for saving 92% of land rent expenses equivalent to Kenya Shillings 21.4 million by reconciling historical payments with accrued statements from Ministry of lands. Objective Supervision, Monitoring and Evaluation of 6 contractors including Safety & Health; Environment; Asset valuations; Asset movement; Asset tagging; and Asset disposal service providers.

Nairobi, Kenya

Served various roles including new business prospecting , Training, Technical Support, and Safety/Health/Environmental controls in relation to petroleum industry regulations. Key achievements included:- Notable Lubricants Sales Volume 314 thousand litres at a Gross margin of 24.42 million shillings in year 2014, Notable Fuel Sales Volume 36.8 million litres at a Gross Margin of 82.02 million shillings in year 2014 (in line with fuel and lubricant order fulfilment), Development and 100% implementation of user-friendly technical support programs for;o Territory Managers – Lubricant Charts, Oilibya Brochures and Product Data Sheets.o Distributor Sales Representatives – Lubricant Charts, Product Brochures and Sales Pipeline Tools.o Plant Engineers / Maintenance Technicians – Equipment Maintenance through Progressive Analysis. Successful resolution of petroleum-related complaints using laboratory tests for;o Oil Condition Monitoring – to establish likely cause of failure.o Failure Analysis – to explain the cause of failure. Excellent team player in New Product Development –Change of Oilibya Product Name and Appearance (Labels, Containers and Cartons) and Introduction of New Lubricants (Quest 4T, Safari 4T, Kleenscreen) Year 2014 Successful customer complaint resolution resulted in the following profitable sales achievements;o London Distillers Ltd. – Fuel oil - boiler system fuel injection problems – Sales Volume 1.65 million litres at a Gross Margin of 5.12 million shillings,o Trailink Ltd. – Diesel - truck engine problems – Sales Volume 3.37million litres at a Gross margin of 8.87 million shillings,o Lubeschem Ltd – Lubricants - end user machine problems – Sales Volume 109 thousand litres at a Gross margin of 8.68 million shillings. Technical support and training to 6 Retail Territory managers and 5 Commercial Territory managers resulting in lubricant sales confidence and volume sustainability over the period 2014-2015.

Nairobi

Sales of Chemicals (xylene, toluene,solvesso, disodium phosphate, white oil & bitumen) ; Lubricants ( Industrial and automotive) ; Fuels (Jet fuel, Gasoil/AGO, Gasoline/PMS, Kerosene/IK and Fuel oil). Other roles included new business development, account management, complaint resolution and after sales support. Key accomplishments included:- Completely disposed old expensive chemicals (xylene, toluene, white oil) (over 1million litres) which were risking expiry, freed tied-up capital and achieved plan margins for the years 2010-11. Awarded for excellent performance in last quarter of the year 2011, partly due to successful lubricant / lubrication trainings to commercial accounts. Built and sustained 100% Aviation customer confidence despite tough economic times during the UN/US global sanctions on Oilibya Group’s businesses in year 2012. Technically accomplished win-win negotiations that enhanced renewal of trading with inactive but high value lubricants customers. Successfully co-ordinated Lubricant Sales and planned Equipment Maintenance programs with a team of 3 Territory Managers in charge of Distributorships, Nairobi East and Nairobi West sales territories.

Nairobi, Central & Western Kenya

Sales and marketing of Abu Dhabi National Oil Corporation's (ADNOC) brand of lubricants, Liquified Petroleum Gas (LPG), Gasoil (Diesel), Gasolene (Petrol), and Fuel oil. Successfully marketed company products in each region, recruited new customers and met sales objectives for each year of service. Key achievements included:- Established new fuel and lubricants business in Nairobi, Mt. Kenya, Central and North Rift regions with an annual growth rate 30% for the year 2009, Marketing of Abu Dhabi National Oil Corporation (ADNOC) brand of lubricants with a growth rate of 10% for the year 2009, Working closely with supply, engineering and customer service departments through team collaboration to attain win-win situations, Successful acquisition of 10 new business contracts and achievement of sales targets for the year 2009, Zero petroleum related incidents at customer sites.

Nairobi , Kenya

Design, fabrication and sale of concrete mixers, chuff cutters, pre-fabricated houses, steel tanks & towers, godown roof trusses, cyclone roof ventilators, trailers and water bowsers. Met and exceeded sales objectives for each year of service. Gained skills in Autocad drawing and interpretation. Key achievements included:- Consistent and profitable sale of mechanical items such as concrete mixers, chaff-cutters, water-bowsers, agricultural trailers, and block making machines. Co-ordination of a team of 10 production supervisors and various technicians, Acquisition of new business contracts thus exceeding the sales targets for the year 2007, Review and development of equipment user manuals.

Mlolongo, Mombasa Road, Kenya

Supervision of machining and production of spillway gates, hoists, turbines and pipes for installation at Sondu miriu hydropower project in Homabay county, Kenya. This was a sub-contract by Sinohydro Corporation Kenya. Key achievements were:-Accomplished timely project deliveries that led to an award of a larger sub-contract by Larsen & Toubro for a Magadi Soda plant expansion. Excellent supervision, mentorship and co-ordination of 7 welders and 2 fitters that resulted in efficient fabrication and zero wastage of raw materials such as steel plates, welding wire/electrodes and paint.

Bachelor Of Science (Bsc), Mechanical Engineering/Mechanical Technology/Technician

Activities and Societies: Member - Engineering Students Association (ESA); Main Campus Christian Union (MCCU); Uttermost Evangelistic Team.

Master Of Business Administration (Mba), Entrepreneurship/Entrepreneurial Studies, Magna Cum Laude

Activities and Societies: Entrepreneurship brainstorming groups: (1) Debates on importance of entrepreneurial mind-sets in the corporate.

Master Of Business Administration - Mba, Entrepreneurship/Entrepreneurial Studies, Cum Laude

Activities and Societies: NetworkingConverting Technical Ideas into Viable Business Concepts through Economically Competitive Strategies.

Master'S Degree, Entrepreneurship/Entrepreneurial Studies, Cum Laude

Activities and Societies: Alumni GroupCourses Learned include: Computer Skills, Business Communications, Entrepreneurial Behaviour.

Master Of Business Administration - Mba, Entrepreneurship/Entrepreneurial Studies, Cum Laude

Activities and Societies: Technological Creativity and Innovation, Business Plan Development, Nascent Entrepreneurship, USIU.