Maschine tecnique Solution Ltd is the local Authorised Graco Distributor in Kenya, Uganda, Rwanda and Burindi. Graco Works closely with qualified distributors to offer systems, products and technology that set the quality standard in a wide range of fluid handling solution. As the Top chief at Maschine Tecnique solution i have been.....;• Tasked to Develop and execute the company’s business strategies in order to attain the goals of the board and shareholders• Tasked to Provide strategic advice to the board and Chairperson so that they will have accurate view of the market and the company’s future• Tasked to Prepare and implement comprehensive business plans to facilitate achievement by planning cost-effective operations and market development activities• Tasked to Ensure company policies and legal guidelines are communicated all the way from the top down in the company and that they are followed at all times• Tasked to Communicate and maintain trust relationships with shareholders, business partners and authorities• Tasked to Oversee the company’s financial performance, investments and other business ventures• Tasked to Delegate responsibilities and supervise the work of executives providing guidance and motivation to drive maximum performance• Tasked to Read all submitted reports by lower rank managers to reward performance, prevent issues and resolve problems• Tasked to Act as the public speaker and public relations representative of the company in ways that strengthen its profile• Tasked to Analyze problematic situations and occurrences and provide solutions to ensure company survival and growth Preparing and implementing comprehensive business plans to facilitate achievement.• Tasked to Control and oversee all business operations, people and ventures

 Focus on improving customer support, reducing machine down time by being proactive to the the four T’s of the basic repair time. Harmonising and standardisation of workshop operation within East African Dealership mainly Kenya, Tanzania and Uganda Manage and report service operation KPI Responsible for personnel management within the Service department Travel within East Africa and across the world for training as and when necessary. Making sure that all account and contract details are up to date. Accurately recording service times, job costing and invoicing in the Service Department. Maintaining effective control of expenses by regularly examining management accounts and comparisons with budgets. Demonstrate mastery of the profession, display exceptionally high level of productivity with quality results, provide independent decision making ability, be creative and present viable options and solutions to customer needs with little to no supervision required. Improve productivity by highlighting deficiencies and recommending change when necessary. Work with other managers to ensure operational consistency. Report operational achievements and progress on a regular basis, including statistical analysis and improvement of action plans. Plan, schedule, and coordinate the efforts of technicians for project supports and tasks. Give focused support to the customer, create feedback mechanism.

Planning and co-ordination of planned preventive maintenance schedules for all our customers in the regionConducting operator familiarization training.Compass competence coach for Kenya, Uganda and Tanzania. Created and managed competency levels for technicians to attain and maintain improving on their skill and making them better equipped to handle machine related problem.Caretrack Volvo telematic systems manager. Overseeing caretrack installation, training as well as administrative roles.Warranty Administrator for the region Kenya, Uganda and Tanzania.Volvo Construction Equipment dealer trainer for the region Kenya, Uganda and Tanzania.Volvo Construction Equipment product specialist