Robert Kipruto Email & Phone Number

Kenya

South Sudan - Kq-Gsa | Sudan - Kq-Gsa | Uae - Travel Agency | Kenya - Travel Agency

Main driver of Moonlight Group of companies commercial agenda by identifying business opportunities, developing strategic partnerships, and maximizing revenue streams.Core Responsibilities are:- Developing and implementing comprehensive business strategies to drive revenue growth, market penetration, and profitability.- Overseeing sales and marketing activities within the territories.- Lead negotiator for partnerships, collaborations, and contracts, ensuring favorable terms and mutually beneficial agreements.- Monitoring industry trends, economic indicators, and regulatory changes that could impact the business.- Providing leadership and guidance to commercial team, fostering a culture of continuous improvement and collaboration.- Developing and managing budgets, forecasts, and performance metrics Project/s:- Amadeus Conslidator RTS (Remote Ticketing Solution) Implementation in Kenya, Sudan, & South Sudan- Travelport Smart Agent implementation in Sudan- Moonlight B2B & B2C intergration with Amadeus Enterprise API

Kenya

Main objective is to create a positive impact to the community by supporting the informal sector through equipping youths with tools and essential skills needed to transform their livelihoods.Core Responsibilities are:- Building and maintain strong relationships with clients seeking asset financing, understanding their financial needs, goals, and creditworthiness.- Manage a portfolio of financed assets, monitoring payment performance, collateral values, and overall credit quality. - Taking proactive measures to mitigate potential defaults or delinquencies.- Working closely with external teams, including legal, technical experts, and assets suppliers, to resolve issues, and enhance customer experiences.- Collaborate with reposessors to manage delinquent accounts, implement recovery strategies, and ensure timely resolution of payment issues.- Identifying process efficiencies, automation opportunities, and best practices to optimize asset financing operations and enhance customer satisfaction.

Nairobi, Kenya

Experienced professional skilled in the analysis, design, implementation, and integration of diverse airline commercial systems to help drive Kenya Airways Pricing, Inventory, Distribution, Alliance, and Revenue Integrity objectives .Core Responsibilities were:- Lead in the configuration and customization of Revenue Management Systems to align with the business objectives. - Ensuring Fare Structures, Pricing Rules, Inventory Controls, Reservation Systems, and many other Revenue Management Systems and Processess are set inline with the business needs.- Creating comprehensive documentation for system configurations, data flows, and user guides.- Developing systems intergration plans, supervising and coordinating UAT/BPT/PRD testing. - Analyzing large datasets for insights, performance, and help the business make data-driven descisions.- Organizing training and support for end-users on new systems, tools, and processes. - Managing stakeholders during system changes and rollouts. - Developing project plans, track milestones, and ensuring projects delivery within scope.- Revenue Management Systems technical liaison with vendors.Project/s:- NRMS (Network Revenue Management Systems) implementation- RAAV (Revenue Availability with Active Valuation) implementation- CPD (Carrier Preferred Display) setup- CEC (Customer Excellence Centre)- Amadeus Smart Flows (Altea robotics script design & deployment)- Amadeus Securities setup - Altea Booking Intelligence- Altea ARD Web Migration e.t.c.

Liberia | Sierra Leone | Ghana | Nigeria

Crucial contributor to Kenya Airways' successes in designated countries, through the implementation of the business strategies, leveraging analytical skills, fostering excellent relationships with stakeholders and skillfully managing resources assigned.Core Responsibilities were:- Developing and executing strategic plans aligned with the countrys objectives and that of the business.- Monitoring and analyzing market trends, competitive landscape, and regulatory developments to identify opportunities for growth and mitigate potential challenges.- Leading efforts to expand the business presence, routes, and partnerships in the country by establishing strong relationships with stakeholders.- Developing and implementing pricing strategies, fare structures, and revenue management practices to optimize ticket sales and ancillary services.- Managing the country's financial performance, budgeting, and cost control measures.- Providing effective leadership to the local team, fostering a culture of accountability, collaboration, and continuous improvement.- Ensuring compliance with aviation regulations, safety standards, and local laws, working closely with aviation authorities and regulatory bodies.- Championing a customer-centric approach by enhancing passenger experiences, addressing feedback, and resolving customer issues.- Developing and implementing contingency plans to address emergencies, disruptions, and unexpected events that may impact operations or passenger travel.- Representing the airline in the local media, public events, and industry forums to enhance the brand's image and visibility.- Preparing regular reports on operational, financial, and market performance, presenting insights and recommendations to senior management.Project/s:- Founder & Project Lead TRMS (Trader Referral Model Solution)

Equatorial Guinea | Liberia

As a sales manager - Leading sales team and drive revenue growth through deep understanding of sales strategies, and the ability to inspire and motivate a high-performing team.As a airport manager - Overseeing the operations and activities at designated airport by having a comprehensive understanding of airport operations, excellent leadership skills, and a commitment to ensuring a seamless and exceptional experience for passengers. Responsibilities were:- Developing and implement effective sales & operations strategies to achieve set targets. - Managing all aspects of airport operations, including check-in, security, boarding, baggage handling, ground services, and aircraft turnaround, to ensure smooth and timely flight operations.- Analyzing trends and other indicators afecting sales and airport operations to identify opportunities for growth and prosperity.- Leading, coaching, mentoring, and motivating a diverse team to achieve individual and team objectives. - Identifying and pursuing new business opportunities, partnerships, and channels to expand the customer base and increase sales opportunities.- Ensure compliance with aviation safety and security regulations, implementing protocols and procedures to safeguard passengers, staff, and assets.- Cultivating and maintaining strong relationships with key stakeholders - Developing and executing sales & airport operations plans, including setting targets, forecasting, and monitoring progress. - Ensuring compliance with aviation safety and security regulations, implementing protocols and procedures to safeguard passengers, staff, and assets.- Analyzing data, performance metrics, and KPIs to assess effectiveness and identifying areas for improvement. - Maintaining accurate records and documentation of airport activities, incidents, and operational performance.- Managing budgets, expenses, and resource allocation to ensure efficient and cost-effective operations.

Nairobi, Kenya

Ensuring accurate revenue collection, minimize revenue leakage, and support revenue assurance initiatives within Kenya Airways operations employing a keen eye for data accuracy, a strong understanding of revenue processes, and the ability to collaborate with cross-functional teams to maintain the companys financial health.Responsibilities were:- Maximizing Revenue per Available Seat Kilometer on dedicated routes.- Optimizing revenue by tapping into last minute sales.- Maintaining denied boarding numbers at industry set standards. - Actioning all network wide duplicate bookings. - Processing of passengers Special Service Requests. - Maintaining flight overbooking levels control as per route requirement.- Flight steering process to ensure revenue maximization- Reconciling and synchronizing planned versus filed flight schedule and or aircraft equipment.- Updating ad-hoc flight changes on Inventory systems. - Coordinating the outstations, hub, reservations, sales & call center teams in the event of a disruption. - Managing help desk functions to internal customers during disruption outside office working hours/days.- Collaborating with fraud prevention teams to identify irregular patterns, anomalies, or potential fraudulent activities that could impact revenue integrity- Maintaining accurate documentation of revenue assurance procedures, audit findings, and resolution actions. - Generating regular reports on revenue assurance activities, discrepancies, and corrective measures.Project/s:- Corda to Altea Inventory plan as the System Migration Manager

Nairobi, Kenya

Contributing to the growth of Akarim Travel Agency by driving sales initiatives and fostering strong relationships with clients and the non-IATA Travel Agencies. Responsibilities were:- Identifying and establishing relationships with non-IATA Travel Agencies, understanding their business models and travel services needs.- Developing and implementing effective sales strategies to drive sales through Travel Agency partnerships, including prospecting, lead generation, and networking.- Understanding our travel products and services, including destinations, packages, accommodations, transportation, and special offerings, to effectively communicate value to partners and clients.- Negotiating partnership agreements and contracts with non-IATA Travel Agencies, ensuring mutual understanding of terms, conditions, and expectations.- Attending industry events, trade shows, and networking functions to represent the company.- Conducting thorough research of media and leads to identify air travel services tender opportunities, engaging in the bidding process, and adhering to required procedures until the tender is awarded.- Cultivating and maintaining positive relationships with clients, airlines, other travel agencies and third parties to enhance the organization's image and reputation. .- Planning and executing PR strategies to promote companys events, product launches, and public appearances to generate required buzz.- Ensuring adherence to customs regulations and procedures for the import and export of goods, including accurate documentation, tariff classification, and valuation.- Coordinating the movement of goods, liaising with carriers, freight forwarders, shipping lines, and transportation companies to ensure timely delivery and receipt.- Facilitating the clearance of goods through customs authorities by submitting required documentation, paying duties and taxes, and addressing any queries.

Nairobi, Kenya

As a coupon & flight analyst the position required strong understanding of data analysis techniques, CRS best practices, and a drive for uncovering insights from complex datasets with a goal of maximizing revenue.Responsibilities were:- Reviewing airline ticket coupons and related financial records to identify discrepancies and errors.- Analyzing ticketing data to ensure compliance with airline industry regulations and internal policies.- Working with airline ticketing systems and other software tools to manage ticket inventory, record financial transactions, and generate reports.- Communicating with internal and external stakeholders, including airline personnel & travel agencies to resolve issues and answer questions related to ticketing and financial data.- Create and maintain comprehensive reports and dashboards that provide actionable insights to drive decision-making and measure its effectiveness.- Developing and implementing policies and procedures related to ticketing, accounting, and financial reporting.- Collaborating with other teams and departments, such as revenue management, accounting, and ground services, to ensure smooth and efficient day to day flight operations.

Associate Of Science - As, Computer Science

Computer Programming, Specific Applications

Leadership Priciples

Artificial Intelligence

Diploma, Iata/Uftaa Consultant

Barchelor Degree, Bbit, Second Class - Upper