Robert Kirby Email & Phone Number

Knaresborough, Gb

Hampsthwaite, England, United Kingdom

Harrogate, England, United Kingdom

Focusing on the supply of both LPG and Oil to Industry and Agriculture in the North of England. Northern Energy are one of the Largest independent Oil and Gas suppliers in the UK with a reputation for superb service and dedication to Industry and agriculture.

Hampsthwaite Harrogate

Supplying Oil to the commercial and agricultural market across the North of England. Northern Energy are the leading Family owned Oil Suppliers in the Yorkshire and North East of England.With 90 years of experience in the commercial and domestic supply of both commercial and domestic heating Oil along with all types of Gas Oil and Derv.

Harrogate, United Kingdom

Part of a team of specialists providing highly effective customer care solutions for this dynamic digital retailer and manufacturer of electrical items. • Consistently exceeding expectations in customer service delivery• Dealing with customer enquiries and issues with speed and clarity, resolving effectively and recording learnings for continuous improvement as well as liaising with legal functions on consumer law • Ensuring fluid lines of communication and excellent working… Show more Part of a team of specialists providing highly effective customer care solutions for this dynamic digital retailer and manufacturer of electrical items. • Consistently exceeding expectations in customer service delivery• Dealing with customer enquiries and issues with speed and clarity, resolving effectively and recording learnings for continuous improvement as well as liaising with legal functions on consumer law • Ensuring fluid lines of communication and excellent working relationships with colleagues, customers, suppliers and management• Demonstrating excellent company knowledge and a full understanding of all products and services to customers and colleagues Show less

Knaresborough

Worked with the Global Sales Director to promote the sale of PPSS Group’s unique body armour, consisting of both ballistic and stab resistant vests. • Dealt directly with procurement heads in both corporate and metropolitan divisions • Carried out extensive customer profiling online and through direct contacts, enabling greater engagement and conversion rates• Identified customer needs with excellent product knowledge and the ability to address requirements through the wide… Show more Worked with the Global Sales Director to promote the sale of PPSS Group’s unique body armour, consisting of both ballistic and stab resistant vests. • Dealt directly with procurement heads in both corporate and metropolitan divisions • Carried out extensive customer profiling online and through direct contacts, enabling greater engagement and conversion rates• Identified customer needs with excellent product knowledge and the ability to address requirements through the wide portfolio of products• Maintaining and enhancing customer relationships with respect to quality control, customer satisfaction and ongoing improvements• Promoted strict attention to health and safety policies and regulations UK based PPSS Group is entirely dedicated to the design, development and manufacture of high performance body armour: including stab resistant vests, bullet resistant vests, slash resistant clothing and bite resistant clothing. With more than 50 years of combined frontline experience in high risk security operations in some of the most hostile environments, we at PPSS Group genuinely believe that innovative protective clothing and equipment is an effective approach in reducing the risk of workplace violence related injuries and even the loss of life. Our mission is clear... we want to become the World’s most respected, recognized and treasured private company within our sector. Our customer service, genuine care, passion, expertise and conviction goes further than it is expected. PPSS Group has developed personal protective equipment (PPE) which provides effective, tested and certified protection against firearms, edged weapons, hypodermic needles, blunt objects (reducing blunt force trauma injuries) and human bites. Furthermore, all of our body armour is thin, lightweight and designed to make the wearer feel as comfortable as possible. Show less

Managed and located a stock of used vehicles to achieve sales team’s targets, consolidating online and tele sales to increase opportunities.• Liaised with national and international suppliers, negotiating the best deals and terms to maximise return on investment and increase range• Effectively managed finances, from budgeting to forecasting• Managed resources to maximise profitability• Wrote the compliance and documentation book for the organisation• Ensured fluid working… Show more Managed and located a stock of used vehicles to achieve sales team’s targets, consolidating online and tele sales to increase opportunities.• Liaised with national and international suppliers, negotiating the best deals and terms to maximise return on investment and increase range• Effectively managed finances, from budgeting to forecasting• Managed resources to maximise profitability• Wrote the compliance and documentation book for the organisation• Ensured fluid working relationships with colleagues, customers, suppliers and management for maximum engagement Show less

Harrogate, United Kingdom

Working for the leading manufacturer of loft and access panels in the United Kingdom. Access building products is one of the largest producers of both Loft and access panels for both the commercial and retail housing market. Developed outward business to business sales to realise the development potential of the organisation. • Set up the outward sales database through prospecting relevant companies and identifying the key decision makers• Followed up warm leads, carrying… Show more Working for the leading manufacturer of loft and access panels in the United Kingdom. Access building products is one of the largest producers of both Loft and access panels for both the commercial and retail housing market. Developed outward business to business sales to realise the development potential of the organisation. • Set up the outward sales database through prospecting relevant companies and identifying the key decision makers• Followed up warm leads, carrying out a structured sales process from first introduction to final negotiation• Brought major accounts online, leading to increased turnover and profitability • Led sales teams with a personable approach, generating respect and imparting confident measured judgement to help guide team players Show less

Oversaw all incoming fleet and corporate enquiries for a busy Jaguar showroom, selling new and used Jaguars to JLR corporate standards.• Developed a rich database of customers and potential fleet customers, marketing deals and special offers on a regular basis.• Dealt with customer enquiries and issues with speed and clarity, resolving effectively for continuous improvement.• Identified opportunities for business development and growth • Marketed fleet benefits through all media… Show more Oversaw all incoming fleet and corporate enquiries for a busy Jaguar showroom, selling new and used Jaguars to JLR corporate standards.• Developed a rich database of customers and potential fleet customers, marketing deals and special offers on a regular basis.• Dealt with customer enquiries and issues with speed and clarity, resolving effectively for continuous improvement.• Identified opportunities for business development and growth • Marketed fleet benefits through all media channels to a wide variety of customers• Successfully picked up sales leads and converted enquiries to increased revenue and profitability Show less

Headed up the finance and insurance department for both new and used cars, concluding deals for the twelve-man sales team.• Delivered the highest standards of financial management compliant with FCA regulations and company policies• Prepared reports for BMW Financial Services and Pendragon PLC

I deal with business to business, contract hire and direct sale of all new BMW vehicles

Harrogate, United Kingdom

Worked directly with the manufacturer supporting the contract hire facility.• Developed effective business to business contacts• Matched customer needs with the most appropriate BMW contacts to meet customers’ needs and fleet commitments

High end brokerage of High value performance cars Rolls Royce to Ferrari

Harrogate Audi