Robert Kirk Email & Phone Number

Plano, Texas, Us

As Founder and CEO, I am responsible for creating, developing implementing, and disrupting the banking, financial services, and insurance industries with the adoption and focused leveraging of my proprietary "LSLE" Artificial Intelligence Engine.

Bangalore, Karnataka, In

As Principal Consultant, Rob is responsible for bringing to life the Wealth Management practice within the Banking and Capital Markets and Insurance divisions of Mphasis. He was hired to consolidate multiple practices, offerings, and capabilities in order to formulate a strategically focused effort in Wealth Management and Brokerage that utilized Mphasis’ BPO and delivery expertise. In support of this, he consults with global banks, large domestic brokerage firms, international product companies and top tier registered investment advisors.During his tenure, Rob has driven and facilitated the build out of various Wealth Management Next Gen Solutions such as: CRM "MpAC" – (Mobile Wealth Management, Philanthropy, Customer Service, Segmentation), Intelligent Virtual Agents – (Sales, Marketing, Operations, Customer Service), Robotics Process Automation (ACAT’s), Onboarding (New Accounts; retail, institutional, employee), Artificial Intelligence – (IBM Watson, Hypergraf, Intelligent Call Routing). He created and authored the Wealth Management Maturity Model. He has been instrumental in developing third party partnerships with firms such as; Thomson Reuters, Salesforce, IBM Watson, Rage Frameworks, and AppCrown. He has created Special Interest Alliances to support Customer compliance with the DOL - Conflict of Interest (Fiduciary Rule).

As Chief Information Officer, Rob was responsible for delivering technology to more than 400 CPA & Legal firms with 1,100 independent financial advisors. With assets under control of approximately $20 Billion, Mr. Kirk had the responsibility for all technology, product development, digital transformation, technology support, infrastructure, security and innovation. 1st Global Research & Consulting is one of the largest wealth management and financial services partners for the tax, accounting and legal professions. During his tenure, Rob consolidated and built an integrated Technology organization from 3 disparate practices (PM, Development, Infrastructure). He quickly became the critical business partner and improved Customer Experience by optimizing the delivery of technology services with industry leading metrics, analytics, and reporting. He served as the Business and Executive Sponsor on several strategic projects (CRM, Account Management, KYC, Pathway, and Mobile app), which increased functional capabilities. He also consolidated Vendor Management functions from 3 separate departments and drove a COBIT 5 analysis that served as the foundation for business framework and management of enterprise IT.

Dallas Texas, Tx, Us

As VP and a member of CIO Group, Rob was responsible for implementing Penson’s corporate technology ensuring that it supported both business needs and regulatory requirements in the U.S. He defined, implemented and managed the PMO, BA, QA groups across the enterprise. Specifically, he was responsible for; Strategic Planning, Governance & Control, Vendor Management, Communication, Risk Management, IT Business Process, Portfolio Management, and Project Prioritization. The portfolio included over 30 primary applications serving the needs of a client base of 300 clearing correspondents with over 6 million accounts. Operational accountability was for an operating budget of $35 million and 150 professionals.He led large technology sales efforts for global customers such as; (Tradewire, ICICI Bank, Monex, Barbnet) as well as customer technology implementations that dramatically improved Customer satisfaction. He Established a Project Management Office and built a strong cross-functional team that drove transformation with defined success metrics based on best-in-class industry benchmarks. He implemented Large Governance Program that led the acquisition of 230 new customers and a back-office conversion from SunGard Phase III back office to Broadridge BPS. He created and established multiple policies and procedures: SOP 98-1, IT corporate governance (SOX & Internal Audit) and designed and developed core technology processes and procedures that supported its business.Additionally, Rob led various strategic programs, which included a Salesforce implementation, a New Account Opening tool, an ACAT’s program, a Retail Broker Desktop evaluation and implementation, as well as various compliance products such as Protogent and Actimize.

Dallas, Tx, Us

Recruited to build non-traditional brokerage unit, within the Capital Markets Division of Southwest. Specifically focused on building a national DMA sales team and agency based electronic trading desk for both buy-side, sell-side, online, and correspondent clearing clientele.