Robert Kiser Email & Phone Number

Riverview, Florida, United States

St Petersburg, Florida, United States

Handle customer escalations such as refunds, shipping claims for lost/stolen or damaged packages, resolving system errors, and customer complaints. Also provide feedback for call center agents regarding performance and deviation from established processes.

St Petersburg, Florida, United States

Activation of mobile devices on the Spectrum network. Also facilitate phone number ports from other carriers to the Spectrum network.

Tampa/St. Petersburg, Florida Area

Processing and handling telephone number port exceptions/errors.

Tampa/St. Petersburg, Florida Area

Troubleshoot internet connectivity and landline telephone issues in a call center environment.

Sarasota, FL

Provide desktop PC support up to and including malware removal, system optimization, custom PC builds, and small office network support.

Sarasota, Florida Area

Provide over-the-phone as well as remote desktop support for Jackson Hewitt's proprietary tax preparation software and minor windows and LAN-related issues.

Bradenton, FL

Perform repairs and malware removal on PCs and laptops brought in by other students, teachers, and customers.

Sarasota, FL

Take messages and dispatch service calls for various small businesses in the Sarasota/Manatee County area.

San Diego, CA

- Operate and maintain nuclear reactor plant machinery.- Perform safety drills for various situations such as firefighting and radiological controls- Give department training on subjects varying from safety to reactor plant operation

Bradenton, FL

- Process product returns- Schedule repair work for warrantied items- Operate cash registers at the front of the store- Sell extended service warranties for qualified items- Offer and process credit card application- Assist the Customer Service Manager in tallying daily cash sales

Computer Systems And Information Technology, Pass/Certification

Acquired CompTIA A+, Network+, and Security+ certification as well as a certificate of completion for the course.

Associate Of Arts (A.A.), Criminal Justice