• Provide high level loan reviews for high risk transactions and communicate decisions effectively to all levels of production personnel.• Set goals, administer, and direct the work of staff through supervisors, and evaluate performances of staff.• Perform credit evaluations and review loan applications. Provide outstanding customer service throughout entire life-cycle of credit services ensuring complete client satisfaction.• Utilize extensive knowledge of the mortgage industry to develop a core group of loan officers that assist clients for credit repair• Review personal credit reports and make recommendations to clients to improve credit scores based on credit report simulation tools• Provide customers with exceptional services and information about benefits of company products including credit repair, budgeting, financial choices, and lifelong beneficial tips.• Train over 40 staff members on how to properly manage workflow and navigate new computer system and 3rd party products which resulted in a paperless workflow environment

• Reviewed potential loans and recommended appropriate programs including FHA, Conventional, VA, Conforming and Non-Conforming loan products that correspond to client’s needs and goals.• Responsible for completing all forms, estimates, disclosures and documents.• Obtained credit and other prospect information needed to evaluate needs and qualifications.

• Reviewed potential loans and recommended appropriate programs including FHA, Conventional, VA, Conforming and Non-Conforming loan products that correspond to client’s needs and goals.• Managed multiple relationships with key marketed customers and real estate agents• Collected and took financial information from borrowers, maintained regular contact with customers at time of application through closing.• Provided daily advice to customers regarding the financial and long-term impact of various mortgage products, obtaining the loan product that is appropriate for their individual circumstance.• Originated and processed home loans to facilitate purchases for clients

• Reviewed potential loans and recommended appropriate programs including FHA, Conventional, VA, Conforming and Non-Conforming loan products that correspond to client’s needs and goals.• Consulted customers on various banking processes such as home buying and financing.• Originated loans, completed loan applications, obtained all necessary documents and signatures, and delivered the complete package to processing department.• Knowledge of lending programs, policies and procedures, and maintained good communications with all parties involved in the loan process.

• Reviewed potential loans and recommended appropriate programs including FHA, Conventional, VA, Conforming and Non-Conforming loan products that correspond to client’s needs and goals.• Counseled customers in the borrowing process, reviewed and explained their credit history and advised them regarding their credit concerns.• Originated residential real estate loans through personal relationships and referrals.• Consulted loan applications for $100k to $1.3million in value.