With over eight years of experience in quality and continuous improvement, I am a passionate and driven Quality and Operational Excellence Manager at CTDI, a global engineering, repair, and logistics company. I lead the operational excellence initiatives across the region, implementing process improvement projects, managing new product introductions, and ensuring customer satisfaction. I have a strong background in quality of services, operations management and project management. I enjoy coaching and developing employees, motivating and engaging them to achieve high performance. I am always eager to learn new skills and technologies, and to collaborate with diverse and talented teams. My goal is to deliver value to CTDI and its clients, while fostering a culture of innovation.