Robert Kurowski Email & Phone Number

Austin, Tx, Us

Austin, Texas

Building & Grounds Assistant

Cedar Park, Texas

Poet’s Walk Cedar Park Memory Care

Georgetown Tx

Austin, Texas Area

Provide effective supervision of care partners and ensure client services are in accordance with individualized service plans and state regulations • Oversee primary home care attendants and client Medicaid eligibility status• Assess, monitor and supervise client home visits and attendant performance• Direct supervision of care partners• Home orientation and training of care partners• Perform all supervisory visits in accordance with scheduled frequency• Handles all initial visits and post hospital visits as assigned• Hire care partners, back ground checks and payroll • Document complaint investigations• Conduct daily communication with client care coordinator• Apply management skills and medical knowledge in client caseload • Home visits every 60 days to access clients needs • Monitor Medicaid eligibility status of clients on a monthly basis• Computerized charting

Austin, Texas Area

Marketed hospice services through extensive outreach programs to healthcare professionalsIdentified potential clients and organizations for utilization of hospice services •Referral sources: administrators, director of nursing, social workers, admission coordinator and doctor, community hospitals, skilled nursing facilities, assisted living centers, doctors offices/physician groups, Personal Care Homes, Home Health, Caregivers services/agenciesCreated innovative ways to educate clients about hospice by developing professional relationships with the community•Business community partnersProvided resources through new and existing programs for utilization of hospice services and recognition of hospice educational programs.•Continuing education units, general in-services and “in the know” for certified nurse assistantInitiated, developed and maintained client accounts through ongoing integrated referral database •Handled routine, respite and GIP contracts for hospitals and skilled nursing facilities•Discussed appropriate levels of care, crisis management, palliative care, therapy, benefits and client payments optionCoordinated pre-admit patient services in accordance with communication protocol at long term care-LTCF and assisted living-AL facilities •Initiated patient in-take form for profile information and patient screening tools•Concluded patient consents to delivery of durable medical equipment-DME•Defined client understanding of hospice election/ cancelation/ revocation/ discharge/ change noticeMaintained all necessary client documentation and confidential files for regulatory HIPAA compliance Self-motivated, disciplined; able to effectively multi-task, present effectively, mediate conflict, write reports, explain complicated contracts or policies, manage time and work effectively as a member of the interdisciplinary team

Austin, Texas Area

Developed an extensive volunteer program at its inception through energetic recruiting effortsGuided, trained and motivated 25 volunteers involved in direct care, administrative and special events• Increased the number of volunteers from one - 25Achieved the Medicare requirements of 5% for total care of hospice patients by volunteers Created innovative ways to offer diverse opportunities for volunteers throughout the organization • Coordinated and participated in large-scale events/fundraisers-ALS walk events• Instituted partnerships with For the City Austin and Swan Songs• Attained items for and assembled new patient/family welcome basketsMatched volunteers to appropriate tasks and programs based upon organizational needs and individual interestsInitiated, developed, implemented and promoted volunteer programs • Instituted partnerships with local college/university professors and curriculums• Participated as guest speaker at local college/university classroom presentationsMaintained volunteer records documentation, confidential files for regulatory and data tracking complianceCoordinated and scheduled new volunteer background checks and testing, TB testing and drug panelsServed as liaison between nurses, spiritual counselors, social workers, patients, families, volunteers and facilitiesCommunicated daily with patients, families and IDT members, assuring that all staff members and various patients received prompt, courteous and compassionate responses to requests Developed standardization manuals and maintained standardization records

Buffalo/Niagara, New York Area

Developed an extensive volunteer program at its inception through energetic recruiting efforts and coordinated a multitude of programs for direct care, administrative, and special event activities for over 1200 volunteersInitiated, developed, and maintained volunteer programs for hospice house, inpatient unit and home care • Spearheaded St. John Baptist Buffalo Hospice House volunteer program (first inner city church/hospice in nation)• Led home connections and teleconnections programs under the proprietorship of hospice life transition centers• Partnered with Independent Health & BlueCross BlueShield of Buffalo to meet cost saving measures and goals • Coordinated tele-management call center program for patient medical, social calls and QI survey calls conducted by volunteers to meet the patient’s needs for home connections, hospice teams (1-7), and durable medical equipment-DMEInvolved in quarterly volunteer recruitment and training events Served as a liaison between patient, families, staff and volunteers Coordinated and participated in events/fundraisers such as Hospice Spring Bouquet Sale, Hospice Memorial Walk, Taste of Buffalo, Harvest Festival, and Light-A-Life TreeLeadership, volunteer direct care, administrative, special events, demonstrations, relationship management, presentations, event marketing, public speaking, hospitality services, customer service, hospitals, healthcare, HIPAA, Medicaid, Medicare, long-term care, home care, Physician relations, volunteer management, recruiting, training

Cheektowaga, New York

Coordinated day-to day maintenance and housekeeping within Hospice Buffalo Mitchell campus, Life Transitions Center and Main Street locations • Provided support in housekeeping, floor and carpet care • Handled facility and equipment repairs• Scheduled seasonal maintenance for equipment and servicing checklists • Ensure work is in compliance with quality safety guidelines, procedures and standards • Assisted contracted vendor with in-services for fire safety training and inspections• Established facility savings by installing water collection barrels• Coordinated events set up and take down• Conducted on-site inspections of units for quality control and maintenance needs• Skilled in working independently and following through on assignments with minimal directionDeveloped standardization manuals and maintained standardization records

Buffalo/Niagara, New York Area

Managed multi-unit food and beverage and retail operations within the Buffalo/Niagara International Airport (Units/Kiosk Include: Americos Pizza, Niagara Grill, Mrs. Rich Bakery, TJ Cinnamon's, landmark bar & carvery, Freshens Yogurt, All-Stars Bar, Jakes Bistro & News) • Motivated and provided exceptional customer service, while promoting professional development of 60 staff members• Applied policies and procedures as they relate to food processing and handling to ensure Health and Safety Regulations are strictly observed • Monitored food preparation methods, portion sizes, presentation of food and presented in an acceptable manner• Controlled food and beverage costs, inventory, audits, purchasing and labor cost and halted rampant waste• Estimated food, liquor, wine consumption to anticipate amounts to be purchased or requisitioned• Prepared and maintained schedules, payroll documentation, cash control, employee appraisals, nightly and weekly summary of unit, terminal reports • Redesigned menus and dining room layout; renegotiated terms with venders/suppliers • Mediated between contending parties and effect a successful resolution of differences using appropriate conflict management techniques• Interacted and communicated effectively with guests, team members, managers and vendors one-on-one and in a group setting• Knowledgeable of safety and sanitation rules, and procedures as they relate to a food production area• Verified sales reports, cash handling and audits• Developed standardization manuals and records• Ensured compliance with federal, state and local regulations regarding food, liquor, sanitation, payroll and employment • Adhered to union guideline policies and practices