Robert Schuster Email & Phone Number

Glendale, Arizona, United States

• Drive a culture of positive employee engagement with a strong focus on inclusion and diversity.• Manage and supervise 50-75 employees• Develop, coach and execute excellent service standards and ensure consistent execution of these steps.• Conduct regular staff meetings to motivate employees and keep them abreast of any current rules, regulations and laws that pertain to their day-to-day duties.• Take ownership of the store and ensure it is operating efficiently and… Show more • Drive a culture of positive employee engagement with a strong focus on inclusion and diversity.• Manage and supervise 50-75 employees• Develop, coach and execute excellent service standards and ensure consistent execution of these steps.• Conduct regular staff meetings to motivate employees and keep them abreast of any current rules, regulations and laws that pertain to their day-to-day duties.• Take ownership of the store and ensure it is operating efficiently and profitably.• Actively manage inventory, recalls, and pricing to meet costs and sales targets.• Effectively manage cash controls and financial reporting. Ensure check register, cash outs, bank logs, inventory and deposits are accurate and executed according to the highest standards.• Work with People & Culture and Talent Acquisition in hiring of team members.• Effectively manage service labor, scheduling and payroll.• Conduct performance reviews with all team members on a consistent basis.• Maintain awareness of cannabis and retail trends to help create innovative and adaptive strategies and work closely with growers to understand and learn about their products to better educate customers with their purchases.• Maintain excellent facilities conducive to enhancing employee productivity.• Work hand-in-hand with the Regional Manager to meet all regulatory requirements.• Work with all corporate departments within our shared service center to ensure there are open lines of communication.• Promote open feedback from all team members and address any concerns immediately with the help of the People & Culture team.• Makes recommendations to the executive team on ways to improve efficiency.• Ensure the operations of the dispensary run in a smooth and professional fashion.• Maintains quality customer service by establishing and enforcing company standards and handling customer inquiries and complaints. Show less

Tempe, Arizona, United States

• 14u (2018-2019)• 15u (2019-2020)• 16u (2020-2021)

Phoenix, Arizona Area

CLOSED AS A RESULT OF COVID• Active Shooter response strategist• As proprietor, developed marketing strategies and executed said strategies to increase business• Provide threat assessments for clients to determine vulnerabilities in and outside of their building, ensuring that soft targets take the necessary steps to become hardened• Lead a five-person team in creating individualized active shooter response plans for our clients with standard operating procedures (SOP's)… Show more CLOSED AS A RESULT OF COVID• Active Shooter response strategist• As proprietor, developed marketing strategies and executed said strategies to increase business• Provide threat assessments for clients to determine vulnerabilities in and outside of their building, ensuring that soft targets take the necessary steps to become hardened• Lead a five-person team in creating individualized active shooter response plans for our clients with standard operating procedures (SOP's), evacuation routes, etc.• Consult with architecture firms and construction companies on crime prevention through environmental design strategies and make recommendations in the building process when needed• Review most recent scholarly-articles to make sure our recommendations are up-to-date Show less

Glendale, Arizona, United States

Arizona, United States

• Managed three different storefronts at the same time: Scottsdale Fashion Square, Arrowhead Towne Center, and Biltmore Fashion Park• Increased total sales at every store per year: ~10% at Arrowhead Towne Center, ~15% at Scottsdale Fashion Square, and ~10% at Biltmore Fashion Park • Lead roughly 70 partners between the three stores, with a focus on utilizing coaching and role-playing to increase sales; number of partners increased during holiday season.• Handled P&L statements of… Show more • Managed three different storefronts at the same time: Scottsdale Fashion Square, Arrowhead Towne Center, and Biltmore Fashion Park• Increased total sales at every store per year: ~10% at Arrowhead Towne Center, ~15% at Scottsdale Fashion Square, and ~10% at Biltmore Fashion Park • Lead roughly 70 partners between the three stores, with a focus on utilizing coaching and role-playing to increase sales; number of partners increased during holiday season.• Handled P&L statements of roughly $500,000 to $1,000,000• Created weekly schedules via Ultipro, within budget requirements— based on sales forecast of the stores• Conducted onboarding via Dayforce for all new hires• Carry out all administrative duties that come with the role of being a general manager of a retail storefront. Show less

Biltmore Fashion Park/Arrowhead Towne Center/Scottsdale Fashion Square

• Increased sales ~10% per year (Arrowhead Towne Center location)• Management experience in single-unit and multi-unit storefronts• Promoted brand/customer loyalty in a fast-paced retail environment• Managed a staff of 20 employees in day-to-day operational duties in a high-paced retail environment• Experience in on-boarding and scheduling programs such as Ultipro and Dayforce• Motivated staff to achieve daily/monthly sales goals established by corporate office•… Show more • Increased sales ~10% per year (Arrowhead Towne Center location)• Management experience in single-unit and multi-unit storefronts• Promoted brand/customer loyalty in a fast-paced retail environment• Managed a staff of 20 employees in day-to-day operational duties in a high-paced retail environment• Experience in on-boarding and scheduling programs such as Ultipro and Dayforce• Motivated staff to achieve daily/monthly sales goals established by corporate office• Conducted banking transactions nightly, and a safe audit twice daily to prevent discrepancies Show less

• Suffered Career Ending Injury Before Signing Day

• Represented Team Arizona• Season Ending Injury During Selection Tournament

Master Of Sports Law & Business

Master'S Degree, Criminal Justice

Master'S Degree, Emergency Management And Homeland Security

Bachelor Of Science (Bs), Criminology, Summa Cum Laude

Activities and Societies: Alpha Phi Sigma, Phi Kappa Phi, Golden Key International Honor Society

Associate Of Science (A.S.), Administration Of Justice

Associate Of Arts (A.A.), General Studies