Robert L. Email & Phone Number

Auckland, New Zealand

Auckland, New Zealand

Provide leadership and guidance across the Cloud Engineering team, acting as a subject matter expert, and leading best practice techniquesProvision and maintain a microservice and virtualised host platform infrastructure including ASMI, IIS, App services, Azure function etcMonitor system resource utilization, trending, and capacity planning to ensure system availability and reliabilityEducate teams on the implementation of new cloud technologies and initiativesAssist with managing the performance of Cloud/DevOps Engineers to ensure that they are meeting required deadlines for work assignments in relation to project requirements and expectationsCollaborate with the software development team to evaluate and identify optimal cloud solutionsLead migration projects of VM, databases and firewall from On-premise datacentres to AzurePerform root cause analysis for production errors

Auckland, New Zealand

Provision and maintain a virtualised host platform infrastructure (Hybrid cloud) for the siteTRAX product, including database servers and web serversIdentify, analyse, and resolve infrastructure vulnerabilities and application deployment issuesServe as a system administrator and database administratorDevelop the CI/CD automation frameworks to reduce manual processes and increase efficienciesAdministrate and support tools for CI/CD integrations, automated testing, and release managementDesign procedures for system troubleshooting and maintenanceProvide technical guidance and expertise to team members and colleaguesLiaise with vendors and other IT personnel for problem resolutionAid the management cloud accounts and billing reviews

Auckland, New Zealand

Commitment to fast and consistent delivery through full automation of build, test, and deployment processes Analysed requirements document and coordinated with Business Analyst to establish the scope and coverage of testingCreated and executed test plans, Test scenarios, and test suites for manual testing (Functional, Integration, Regression, UI, API and Database)Automation - Participated in development of automation solutions with Selenium IDE/WebDriver,Java in Eclipse and TestCraftDrafted the release plan and generated the release notesServers & Databases - Managed, administrated and maintained Microsoft and Linux servers and databasesContinuous Delivery- Installed and configured test/production environments using MS server 2012R2,SQL and Octopus for .NET applications and using Apache and mySQL for PHP applications; QA/UAT/Production deployment via Octopus and ubuntu

Auckland, New Zealand

Supported of the ICT infrastructure, including WAN, LAN, Security, Telephony, Desktop and Server, Core and Non-Core, Microsoft applications Deployment, monitoring, maintenance, upgrade and support of all ICT operations systems, including servers, PCs, operating systems, hardware, software and peripheralsProvided administration functions including change control, service requests, user and email administration, performance monitoring, virus protection, securityLiaised with outsourced IT companies, IT Vendors and with users to resolve faults or issuesResponded to requests for technical assistance for employees and delivery partners in person, via phone and by emailInvolved variety projects such as National WAN/Lync/Skype for Business upgrade, Netmap migration with Chorus/Spark, and printers upgradeProcurement for IT related equipment & asset managementEmployee of the Year 2014 Award and nominee of the Employee of the 2nd Quarter of 2015

Auckland, New Zealand

Managed and maintained IT support tickets system Provided technical support to internal and external users Set up and configured IT hardware equipment and software for employees Outstanding Performance in the Area of I.T. and Support Award

Auckland, New Zealand

Checked helpdesk support emails, creating & managing of tickets every day Provided technical support by phone, in person & with remote access software Hardware / software installation, upgrade, repairs & maintenance Managed supply of key consumable products Co-ordinated with external service providers & manufacturers

Master Of Engineering

Bachelor Of Technology