Robert L. Johnson Email & Phone Number

Valletta, Mt

As the school's Principal, I supervise teachers and education staff and keep track of student performance. They ensure that school facilities remain safe for students and faculty and plan regular maintenance of school grounds and equipment.

I've discovered to freedom of working online/remotely. I'm now open to the world.

Liverpool, United Kingdom

To deliver high quality and efficient customer services to internal and external customers, meeting customers’ needs and enabling the school to achieve its objectives.To support Teachers in the delivery of quality courses (especially Young Learners), the marketing team in regards to anything in reference to young learners. Prepare, update documentation related to risks assessments, travels and excursion descriptions and visits. Meeting and greeting, and otherwise coordinating students on the first day of courses eachterm.Coordinating the customer flow during registration periods by assisting and usheringstudents through the customer journey. answering first level inquiries, face-to-face or on the phones, assuring the satisfaction of customers and according to Customer Service Standards. Participating in the delivery of the school's marketing and promotion strategy by assisting in the distribution, collection and collation of surveys, feedback forms, etc.DPO: managed to bring the school to become fully compliant of GDPR by 25 May as planned, coordinating the different departments into reviewing processes, documentation stored and how to destroy unneeded documents. Designed a training session around GDPR and safeguarding for the summer school staff induction .

Madrid Area, Spain

As part of a team of trainers and consultants, we planned and delivered an International Communication training program of over 80 every two weeks to Spanish middle and high-ranking Government employees. We received high evaluation marks and managed to keep the training program within budget. The company has since been contracted again to carry out this training to other employees for 2019.

Internation Communications and development consultant - preparing training programs. Among my clients were Avon. I led 89 selected employees from various areas within the company who needed specific training. I helped the HR department design the program as they had already completed a needs analysis and delivered the training sessions. This training included skills like Public Speaking, Emailing and Presentation Skills. The final evaluation from each employee was that they needed less time to prepare, felt more confident and from Line Managers and international colleagues that presentations were more effective, reducing costs in time and need for further clarifications. I received high ratings as a Trainer

Segovia, Spain

Fully responsible of all training programs and for running the language school. Among our clients were: Caja Segovia(reginal savings bank), Ontex Peninsular, SGD La Granja and Mars and of course the Town Hall (Ayuntamiento de Segovia)

Stuttgart Area, Germany

Business English trainer and coach in BOSCH. Prepared and delivered Language training programs to employees at BOSCH GmbH

La Granja, Segovia

Preparación del currículo, imparticion y evaluación.

Fully responsible for sales, didactic manager and prepare programs. Entre nuestros clientes estaban: EADS Casa, LeasePlan, Avanzo, MircoNet y Garmendia Abogados

Madrid Area, Spain

Developed and delivered special training to middle and top managers at EADS-CASA (MTAD devision), I led an individual development program for 82 middle and top managers of different areas in the company based on individual coaching: from Accounting and finance, to design and manufacturing and aviation flight-testing. I was called by MBDA in Stevenage (part of EADS) to deliver training sessions regarding Cultural Diversity management. The final evaluation from direct line managers of each participant was that collaboration and communication between international teams was better, employees felt more confident and needed less time to write emails, prepare presentations and had less complaints from within the international working groups.

Curso Superior De Gestion De La Formación, Learning & Development Management, Pass

Activities and Societies: AEIPE Colegio Oficial de Psicologos de Madrid

Ma Human Resource Management, Hr, Pass

Celta, Tesol /Efl, Pass