Robert Labarge Email & Phone Number

North Liberty, IA, US

• Accounting & Financial Reporting (AFR), University of Iowa
• Monitor and evaluate existing business and information processes, identifying and tracking issues, and communicating them to technical staff for resolution.
• Assist with testing and implementing tools and upgrades for the PeopleSoft General Ledger (GL) module, ensuring all application functionalities are maintained and tested rigorously with the Financial Systems (FS) team.
• Develop sample input data and assist with system testing to ensure usability and adherence to standards, collaborating on financial application projects to enhance existing applications.
• Provide initial front-line support for campus departments, assisting in the development of training materials and preparing system training sessions.
• Respond to daily issues and questions related to financial systems, maintaining documentation for systems and reporting solutions to ensure smooth operations.

North Liberty, Iowa

• Researched and adjusted retail loan accounts and related general ledgers as necessary.
• Generated, worked, and filed routine reports regarding loan maintenance.
• Ensured home equity loan files meet all applicable internal, state, and federal regulation requirements before closing.
• Assist in various departmental functions, including training sessions, general file maintenance, collection work, and participating in community service events.

• Finalized home equity loan applications by creating loans on borrower accounts in the core system and dispersing the loan proceeds to borrowers, other financial institutions, and businesses as instructed. Corresponded.
• Researched, processed, and adjusted loan accounts, member account discrepancies and statement problems as necessary. Including returned check and ACH payments provided by Accounting
• Assumed an audit function for all retail loans, pre and/or post-funding. Performed routine audits on retail loans for both underwriting and documentation, and reports both results/findings and trends to the Internal.

• Consulted with members regarding their short and long term financial goals, and provides product solutions to meet those goals
• Utilized appropriate resources to resolve routine and complex member problems accurately, professionally, and in a timely manner.
• Provided personalized, professional service to all members in an exceptional manner, seeking out opportunities to exceed member expectations.