Robert Lachance Email & Phone Number

Scottsdale, Arizona, United States

Greater Phoenix Area

Organized, directed, and led global team of up to 25 personnel on highly technical large-scale End-User Computing projects with an endpoint-heavy solution emphasis. Hired, trained, and developed high performing team, evaluated and counseled staff, and ensured compliance with company policy, enterprise security standards, and all regulatory requirements on day-to-day activities. Managed multi-disciplinary team, provided technical leadership for Global IT projects, established IT solution roadmaps and represented EUC, Desktop Engineering and Security in artifact gathering and managing during audit process. Also managed Active Directory, inventory management, security patching, and PCI.HIGHLIGHTS:★ Implemented processes to fully automate Identity Access Management (IAM), enabling access without human intervention that resulted in annual cost savings of $900K, and developed procedures to reduce shipping costs to global customers resulting in $370K annual savings.★ Led project to replace and deploy new global VPN solution in just 5 months, coming in over 2 weeks ahead of schedule saving over $500K and over 1700 employee-hours.★ Spearheaded automation of controlled patching, OS upgrades, and remote installations, saving the company over $1.1M.★ Authored several articles for the knowledge base to centralize problem resolution documentation. ★ Optimized security by leveraging industry best practices in engineering, testing, reporting, remediation, and maintenance.★ Orchestrated efforts to bring all personnel in-house including negotiating contracts and contractor’s fees that resulted in annual personnel savings of $8M.★ Spearheaded project to bring all department personnel in house, resulting in $8M savings annually.★ Gained 12% consolidated savings by creating and implementing newer security tools on 20k+ endpoints.★ Designed and implemented new global asset inventory policies, resulting in 21% reduction in lost inventory, representing over $300K in savings.

Scottsdale, Arizona, United States

PROJECT MANAGER, WELLS FARGO EIS CYBER RISKLed high performing project teams in the management of Enterprise Cyber Risk. Managed all activities throughout project life cycle from initiation through final deliverables. Prepared reports to update senior leadership about project milestones and financials, and provided regular updates to project stakeholders. HIGHLIGHTS:★ Managed multiple projects concurrently while adhering to define scope, timelines, and budgets.★ Built strong relationships with senior leadership and stakeholders alike to successfully ensure execution of all projects

Greater Phoenix Area

Managed staffing, resource allocation, procurement, scope, and budget for all technology projects for privately owned regional movie theater chain. Directed local and remote staff in the design and deployment of VM servers and thin clients in a production environment, managed data center projects including implementations, aligned department strategy with corporate business objectives. Coordinated and managed multiple projects simultaneously, supported IT customers, and ensured delivery of world class service.HIGHLIGHTS:★ Negotiated pricing with vendors, coordinated implementation resources for new and legacy technology, and improved Field Tech efficiency and inventory management processes that resulted in annual savings of $35K.★ Spearheaded efforts to implement Virtual Machines and thin clients against aggressive timelines and budgets, effectively collaborating with stakeholders and delivering cost savings of over $80K over 2 years.

Chandler, Arizona, United States

Directed Aerospace Data Center and managed complex IT infrastructure projects for site and enterprise. Managed team of 4 professionals that supported factory and customer delivery back office equipment including Lync servers and network infrastructure. Served on Enterprise team for various technology projects involving physical access, customer facing solutions, and internal data center activities. Managed relationships with vendors and suppliers, and built strong working relationships with global Honeywell lines of business. HIGHLIGHTS:★ Managed multiple projects concurrently and successfully delivered within budgets and deadlines.★ Maintained centralized document repository, and managed projects with budgets of up to $5M.

Greater Phoenix Area