Robert Laing Email & Phone Number

Troy, Mi, Us

Project Management- InterClean Equipment Division (Jul 2020-Feb 2021)• InterClean Equipment specializes in the Manufacturing (Design, Engineer, Build, and Install) of Large-Scale Vehicle Wash Systems.o Improved project throughput to achieve 90% on-time delivery across all projects by enhancing team wide communication with a master project schedule.o Reduced project lead time 20% by implementing a tiered drawing approval process which allowed for long lead items to be purchased earlier in the project timeline. Buyer/Shipping Specialist - Oakland Industries (Apr 2018-Jul 2020)• Oakland Industries is the Parent company of Oakland Automation, Autotac, and InterClean Equipment o Managed purchasing project material worth $15 million ranging from robots to automation products, down to all hardware across all subsidiaries.o Initiated a cost reduction project for electrical panel spend by vetting vendors to analyze outsource pricing vs. cost to make in-house, resulted in $104,000 annual savings.Assistant Project Manager/Purchaser- Oakland Automation Division (Jul 2017-Apr 2018)• Oakland Automation specialized in the Manufacturing (Design, Engineer, Build, and Install) of Automated Systems and Cells.o Hired during engineering/design phase of a multi-stage robotic paint system; took over material sourcing, purchasing, and streamlined live order tracking file.o Championed project’s Action Item Register to ensure open list items were promptly executed and closed out by correct personnel to meet customer’s project timeline, decreased time for projects and optimizing project phases.o Vetted sub-contractors for specialized scope of works within the projects and negotiated contracts to stay under budget and within project timeline.

Novi, Michigan, Us

• Designed customer service initiatives to increase revenue, while focusing on upselling.• Developed and implemented table-side training methods for new store hires to maintain a standard of excellence through customer satisfaction.• Member of the New Store Training Team that helped open the Canton, MI location by training newly hired serving team and guiding new staff through first month of opening.• Focused on day to day operations of restaurant with specific duties including scheduling and alcohol purchasing and inventory.• Trained new front of house staff on business functions.