Robert Lang Email & Phone Number

Plainfield, NJ, US

Plainfield, NJ, US

Writer for quarterly Cowboy Western Magazine. Research, create content, host interviews.

Wood-Ridge, New Jersey, US

• Regional fabricator/installer of Natural and Engineered Stone with $2M in annual revenue.Responsible for developing sales and creating new relationships within the Interior Designer, Architectural, Kitchen and Bath.
• Utilized market knowledge and relationships to increase overall company sales by 11% developing new customers within the first 3 months. Increased annual sales by $1M.
• Estimated all projects including small residential, multi-unit residential and large commercial projects.
• Developed processes and procedures to track project quotes and sales, track prospects and customer follow-up, and streamlined project information and production.synonymous with quality, elegance and craftsmanship, and.

Montreal, Qc, CA

• Responsible for increasing sales within the territory. Created new relationships within the Kitchen and Bath Dealer, Cabinet Shop, Store Fixture and Architectural Millwork segments.
• Utilized market knowledge and added 22 new customers within a 4 month period of time by prospecting, cold calling and follow-up.
• Increased sales by approximately 7% with existing customers through honest and persistent relationships, superior communication through all communication media and excellent service.

• Primarily responsible for maintaining and creating relationships within the construction industry. Pursued existing project quotes and actively prospected for new opportunities.
• Created new relationships within the General Contractor and Architectural Design communities.Enhanced existing relationships with weekly contact and follow-up. Kept lines of communication open and vibrant which led to.

• Coordinated all aspects of millwork projects including initial award, project engineering, fabrication, installation and close-out. Primary contact with client’s Project Manager, Site Supervisor and Project Estimator..
• Managed largest project awarded to Mielach, $14M five-floor executive space on Park Avenue, Manhattan.
• Initiated meetings with President and COO to improve Operations, Quality and Customer Service.

US

• Performed intensive assessment of operational processes to identify and capture improvement opportunities. Crafted safety guidelines / policies. Coordinated and led four 2-man field crews and in-house personnel.
• Incorporated robust quality program and initiatives that facilitated Quality Certification awarded by National Association of Home Builders.
• Achieved 50% reduction in job defects, reducing resolution trips to client site.

• Led 4-man team of project estimating and customer service specialists in creating project plans and preparing comprehensive cost breakdowns up to $600K. Managed relationships with vendors and suppliers, to include.
• Delivered 8-fold growth in sales in 6 years and expanded number of high-profile commercial accounts from 1 to 9, increasing commercial account revenue from $250K to $2M, which represented more than half of Eagle's.
• , Implemented quote system that fine-tuned pricing, generated parts lists, and tracked quote details, including client, dollar amount, and timelines.
• Spearheaded 4 separate Architect Nights, an invitation-only forum to develop and strengthen relationships with regional architects to forge ongoing business alliances.

US

• Coordinated team to increase sales in the remodeling and commercial segments. Developed innovative solutions to improve customer satisfaction and drive profitability. Engaged customers to ascertain individual project.
• Devised standardized quote form and job tracking system that has been adopted enterprise-wide.
• Designed and orchestrated Remodeler Seminar to develop and qualify new leads.
• Initiated Remodelers Round Table program to garner feedback from partners to drive performance.

Chicago, Illinois, US

Project Manager – refurbishing pipeline, tanks, roads and related infrastructure; Estimated/coordinated projects, to include obtaining permits, managing subcontractors, and designing inspection processes.