With over 15 years of experience in ICT operations and software development, I have a proven track record of leading complex projects, driving team performance, and delivering impactful technological solutions. My career spans the financial and e-commerce sectors, where I’ve contributed to projects that enhanced system performance, optimized data processes, and supported large-scale digital transformations.Career Highlights:As ICT Operations Manager at Copia Kenya, I led a team of developers and first-line support engineers to build and optimize SQL-based solutions, implement data migration projects, and manage cloud services (AWS, G-Suite). My efforts in optimizing database queries directly improved processing efficiency, enhancing user experience for thousands of daily customers.During my 13 years at Craft Silicon, I designed and enhanced the widely-used Bankers Realm software, integrating vital digital channels like ATMs, mobile, and POS with core banking systems. This work empowered financial institutions across Africa to expand their digital offerings and increase accessibility for their customers.I have extensive experience in setting up and maintaining MSSQL and PostgreSQL databases, creating robust stored procedures, triggers, and views, and ensuring data security with minimal downtime. My projects consistently maintained over 99% system availability.Technical Proficiency: Skilled in SQL, C#, Java, .NET, and database technologies, with hands-on expertise in ETL, query optimization, and cloud platforms like AWS. I’m also certified in Red Hat System Administration, IBM Data Science, and AWS Cloud Practitioner, which solidify my ability to manage and deploy secure, scalable systems.What Drives Me: I am passionate about using my skills to build efficient, scalable systems that solve real business challenges. I thrive in environments where innovation meets practicality and am always eager to explore new technologies and solutions that push the boundaries of what’s possible in IT operations and software development.Looking Ahead: I am excited about opportunities where I can contribute to and lead projects that make a meaningful impact, whether in local or international settings. My goal is to continue leveraging my expertise in software and database engineering to support organizations in achieving seamless and robust technological advancements.