Robert Layfield Email & Phone Number

New York, Ny, Us

Hebron, Ky, Us

Monitor and process Mainframe Operations for 5 customers.

Somerset, Nj, Us

Physically stack components, cable, label and complete configuration such as BIOS and firmware updates.

Albuquerque, Nm, Us

• Operate computer and related peripheral equipment to process job requests in a timely and accurate manner.• Perform required maintenance on computer equipment (i.e., tape drives, printers, etc.).• Perform tape library functions (i.e., log tapes into the system, mount and pull tapes, etc.).• Perform edits, periodics, restores and backups as required..• Assist with hardware or software problem determination and/or resolution.

Atlanta, Ga, Us

Racking, Stacking, cabling servers. Problem tickets and resolution.

Responsible for correct shipping and coordination of freight to customers.

Responsible for the transfer and packaging of Chemical surfactants. Process all paperwork required. General warehouse duties including loading and unloading of trailers. Packaging of chemicals into 55 gallon barrels. Responsible for preparation and cleanup of all material transfer lines, and processing of all production paperwork, including necessary forms for loading of product for transfer to shipment points.

Log all inbound and outbound trailers. Responsible for all systemic handling of inbound and outbound freight ensuring proper distribution of freight and empty trailers within warehouse operations. Assist with removal, loading, QA of freight.

Northboro, Ma, Us

Process paperwork for all inbound and outbound freight, including hazardous materials using MIQ and Wal-Mart software systems.

Northboro, Ma, Us

Certified Fork Lift Operator. Ensure all purchase orders are removed from trailers and registered in Computer System via RF Scanner. Move all purchase orders to proper transfer trailers as assigned by computer system through the use of Fork Lifts, Pallet Jacks, or transfer of shipment on carts. Complete paperwork ensuring all freight is delivered to proper output trailers.

Basking Ridge, New Jersey, Us

Ensure all processing schedules are met, systems problems resolved, and requests fulfilled. Liaise with other department leaders in establishing IT requirements.• Plan, coordinate and implement system upgrades.• Provide support for all Data Center information systems.• Clarified the standard operating procedures, documentation, and training of staff to ensure continued development.• Developed and Promoted Team atmosphere within I.T. Department while improving employee morale and effectiveness. • Assumed major role in Disaster Recovery Coordination including documentation, and development of offsite roles while implementing firm's disaster recovery procedures.• Improved Operational efficiencies between Data Center and other I.T. areas, as well as other departments throughout the Enterprise

New York, Ny, Us

Supported approximately 100K users with Mainframe, MidRange and Novell/NT network support issues.• Troubleshoot computer and printer issues, network, and other peripheral problems.• Resolved problems or escalated issue to proper systems support.• Registered all calls with problem tracking software.

Supervise, motivate, and train staff of seven to provide quality in all areas of computer operations on UNIX/AIX system, and second level support for TCP/IP and Novell network.• Created and organized departmental documentation of policies and procedures, thereby reducing errors and accelerating training schedules.• Provided training and assistance to European counterparts in all phases of Data Center Operations for relocation of U.S. Operations to Europe.• Created Shell Scripts to Automate Systems monitoring.

Supervised staff of six operators, supporting daily procedures, and training new staff.* Responsible for documentation of all Data Center procedures and ensuring all daily schedules were completed in an MVS mainframe environment.* Trained staff from Germany for data center consolidation overseas, while maintaining staff morale and focus.

Responsibilities included systems monitoring and peripheral support in an MVS, TSO environment.

Management Information Systems, General

Associate Of Science Degree; Associate, Business Administration; Management Information Services.