Senior Network Engineer
CurrentLead Network Engineer - Route/Switch/UC/Collab/Voice/Video/etc.I am the technical lead for the UC/LAN Network Support Team at Constellation Energy. As part of a robust and growing company seeking to solve the energy/climate crisis a killowatt at a time, every day brings fresh challenges and it's amazing being part of the solution to the energy crisis. We support a variety of UC solutions (for example -- Cisco, Avaya, Oracle, Microsoft, etc). As a Tier III support team for a large enterprise, our focus is on assisting lower level support with technical escalations, planning/implementing changes to the environment, working with network engineering on refresh/upgrade projects, proactively address smaller problems before they become larger problems, and looking for new ways to improve the user experience when interacting with our platforms.