Director, Information Technology And Technical Services
Mesa, Az
I manage Information Technology, Technical Services, and Information Security Departments to ensure company goals and objectives are achieved. I plan, implement, budget, prioritize and manage all technology-related infrastructure projects. I perform engineering and hands on administration of AWS, Azure, enterprise voice networks, enterprise data networks, information security, servers, storage, and desktop computers as needed.Engineer, Install, and Support Network Routers, Switches, Bridges, Peripherals, and Firewalls to ensure maximum reliability. Engineer, Install, and Support Systems running on Windows Server and Desktop OSs. Engineer, Install, and Support AWS, Azure, VMWare ESX Servers, Hyper V Servers, Citrix Servers, VDI Servers, Microsoft RDP Servers, VoIP Servers, Microsoft Windows Servers, Microsoft Exchange Servers, Microsoft IIS Servers, Microsoft SQL Servers, Apple MAC OS and Apple iOS devicesLead diverse teams of business, technology, and vendor resources to successful completion of critical projects utilizing Project Management Professional (PMP) project management principlesNegotiate contracts, manage, and coordinate activities of hardware, software, support, and training with internal departments and vendorsDrive productivity optimization and automation toward meeting end-user service level expectations Define, Implement, and Manage Corporate Information Security Policy following Certified Information Systems Security Professional (CISSP) principles and Security and Control Frameworks such as NIST, ISO, and COBITConduct Security Compliance and Risk Management, PCI, SOX, SOC, SOC 2, HIPAA, and ITIL audits Manage Incident response activities to include documentation, training, table-top and mock exercises, and resource coordination during actual events. Develop process documentation, standards, policies, and architecture designs that support efficient information security operations. Perform personnel management functions.
