Robert Lehman Email and Phone Number

Information Security Director responsible for providing enterprise directory, federation (single sign-on), multi-factor authentication, certificate, global remote access, and external collaboration services. Leading strategic transition of authentication services to Microsoft Azure AD to achieve enhanced risk-based security and instituting multi-factor authentication for 600+ Internet-facing cloud applications. Partnering with IT to establish a streamlined external collaboration capability in Microsoft O365, substantially reducing the need to HR on-board external workers and speeding delivery to the business. Established a foundational customer identity service to enable Lilly’s Digital Health initiatives.Mitigated significant risk of third party compromise by driving elimination of 200+ B2BVPN / MPLS network connections as a means of remote access into Lilly – winning 2018 CIO Award for the achievement.

Information Security Manager accountable for Data Loss Prevention, federation (single sign-on), multi-factor authentication, certificate, and external collaboration services. Led enterprise expansion of DLP covered population by 300%, expanding coverage to include Mac endpoints, establishing DLP monitoring over the Internet, and streamlined infrastructure upgrades to keep pace with Apple & Microsoft release schedules. Gained responsibility for enterprise single sign-on service for federated cloud applications. Achieved 3x reduction in service delivery time for new federation connections to 7 days. Implemented new multi-factor authentication service (Ping Identity), providing more robust enterprise service, multi-language voice OTP and YubiKeys which ultimately enabled enterprise adoption of self-service password reset. Enhanced visibility into third party access to Lilly environment through integration of many IT services with our Third Party Engagement Tracking tool.

IT Manager responsible for enterprise remote access, certificate, and external collaboration services. Led team in implementing new enterprise remote access solution and service across 6 global data centers, supporting 45,000 Lilly workforce in 87 countries. It improved security, reliability, user experience, and particularly productivity of our external workers. Led Certificate Services team’s insourcing and centralization of internal and public SSL certificate management: reducing duplication of certificate requests and saving >$200K/yr.Transformed digital signature capability into an enterprise Digital Signature Service (SAFE Bio-pharma) leveraged for global regulatory submissions, Finance P&L reporting, and Procurement contract approval. Evangelized best practices in third party collaboration through townhalls and our coordination of external collaboration specialists throughout business area IT, driving heightened awareness in our global workforce.

IT Manager responsible for leading development of new enterprise collaboration capabilities. Launched myTransfer, establishing a new company standard for ad-hoc large file transfer for external collaboration and internal data movement use.Launched Quick Collaboration service (powered by Box.com), accelerating time to productive document-based collaboration with external parties from weeks to 1 day. Launched the External Collaboration Front Door enabling a self-service model for accelerating external business collaboration through clarified process and positioning of approved collaboration solutions. Drove creation of master data repository of Third Party Organization information (OrgMaster) in partnership with Master Data Management team, enabling consistent vendor identification and integrated reporting across many different vendor-related systems for the first time.

Managed IT service delivery and operational support for over 120 Research applications and 1500 laboratory systems. Led team (7 Lilly, 54 Non-Lilly) through major service provider transition improving quality compliance and service delivery while reducing cost nearly $1M/yr. Established a consolidated IT service management across LRL Research, Global Medical & Regulatory, and Product Research & Development IT organizations.

Leader responsible for transforming Corporate IT account management and business integration by centralizing service team resources into new business account teams. Developed organizational structure, forged teams, and implemented best practice account management and service integration processes. Established new Corporate IT Portfolio Governance process based on Six Sigma analysis. Facilitated annual Corporate IT business plan by organizing business case development across organization and implemented process for aligning Business Area IT plans with Corporate IT.

Account manager and liaison between Research & Development IT and Corporate IT accountable for strategic and business plan alignment, aiding escalations, and facilitating organizational contact between groups. Successfully led & delivered project to consolidate Greenfield Site IT infrastructure into Corporate IT.

Led initiative to create External Collaboration Services team – addressing gaps in IT capability and accountability within Corporate IT for collaboration delivery. Earned Lilly IT’s prestigious Systems Achievement Award (SAA) for our team creation & success.